Technical Support

3 weeks ago

Honolulu, United States realjobshawaii Full time
Technical Support (Hybrid) (214435-11)#TECHNICAL_INDEED

A real estate company that has been voted one of Hawaii's ?Best Places to Work? is immediately looking for technical support help. The main duties of this job include answering incoming phone calls, responding to emails, performing hardware/software maintenance, and assisting end users with their day-to-day technical duties and issues. Please note that you must reside on island and have the ability to go into the office.

If you bring some prior experience, this is a great opportunity to get your IT career off the ground. If this sounds like a job for you, call us today for immediate consideration

Hours Full-time, Monday to Friday, 8:00am-4:00pm or 9:00am-5:00pm Location Iwilei, Honolulu, Oahu Pay $18 to $21 an hour Responsibilities
  • Provide primarily remote (phone/email support) to 3000+ subscribers of real estate software.
  • Answer help desk phone calls and emails, providing first level corrective action, and escalation to second level when necessary, recording notes for each interaction.
  • Approach all issues with a customer-centric mindset, seeking to resolve issues completely and promptly, including verification of resolution, and gathering and providing required information if escalation is required.
  • Provide additional technical assistance and advice to users as needed for both company and third-party applications, products, and services.
  • Work closely with developers to ensure quality and continuity of service, including user testing and supporting product and service design and development efforts.
  • Act as initial contact for internal customer technical support required for computer workstation hardware and software, telephone, network, operating system, printing, and Internet access problems.
  • Perform installs, upgrades, migrations, moves, and other changes for computer workstation hardware and software, including peripheral devices.
  • Perform other duties as assigned.
Qualifications
  • Previous technical support experience with excellent troubleshooting skills for computer workstation hardware and software, telephone, network, operating system, printing, and internet access problems.
  • Highly customer service oriented.
  • Ability to multitask.
  • Ability to work in a team environment.
  • Strong problem-solving skills.

  • Technical Support

    3 weeks ago

    Iwilei, Honolulu, United States ALTRES Staffing Full time

    Technical Support (Hybrid #TECHNICAL_INDEEDA real estate company that has been voted one of Hawaii's "Best Places to Work" is immediately looking for technical support help. The main duties of this job include answering incoming phone calls, responding to emails, performing hardware/software maintenance, and assisting end users with their day-to-day...

  • Advanced Technical Support Specialist

    1 week ago

    Honolulu, United States Cornerstone OnDemand Full time

    Job Title: Advanced Technical Support Specialist Job Description: The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy, collaborative, accountable, respectful, and innovative. They are responsible for resolving the most...

  • Advanced Technical Support Specialist

    3 days ago

    Honolulu, United States Cornerstone OnDemand Full time

    Job Title: Advanced Technical Support Specialist Job Description: The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy, collaborative, accountable, respectful, and innovative. They are responsible for resolving the most...

  • Technical Trainer

    4 weeks ago

    Honolulu, Hawaii, United States ALTRES Staffing Full time

    Technical Trainer (Medical Billing Local software management services company with 35 years of doing business in Hawaii is seeking an experienced medical billing professional to join their team as a Technical Software Trainer.In this role you will train staff and new clients on software functions, while helping existing clients resolve any software issues....

  • IT Support Technician

    4 weeks ago

    Honolulu, United States Aloha Hospitality Professionals Full time

    Job DescriptionJob DescriptionJob Opportunity: IT Support TechnicianAre you passionate about technology and problem-solving? Join our dynamic team as an IT Support Technician in the vibrant Waikiki area! We're offering a competitive salary ranging from $18 to $20 per hour, commensurate with experience and skills.Key Responsibilities:Diagnose and...

  • Policy/Grants Specialist/Technical Writer

    7 days ago

    Honolulu, United States Tidal Basin Full time

    Job DescriptionJob DescriptionPosition SummaryTidal Basin is seeking a Policy/Grants Specialist/Technical Write for a recently launched Wildfire Interim Housing Program, which assists survivors of the Maui wildfires in securing interim housing. The Policy/Grants Specialist/Technical Writer is responsible for producing effective written communication on...

  • Web Support Admin

    4 weeks ago

    Honolulu, United States realjobshawaii Full time

    Web Support Admin (214350-60)A reputable local company is looking for an administrative professional to join their team as a Web Support Admin. In this role, you will provide day-to-day support to the web team and ensure all service requests and tasks are completed. This is a full-time opening centrally located in the Kaka'ako neighborhood. Apply today for...

  • Japanese Bilingual IT Support Engineer

    1 week ago

    Honolulu, United States Actus Consulting Group Full time

    Industry: Travel/Hospitality Location: Honolulu, HI Salary: $70K~$90K (DOE) Visa Sponsor: Yes Language: English: Business Level, Japanese: Business Level Japanese travel company seeks an Japanese Bilingual IT Support Engineer. 【Primary Responsibilities】 Trouble shoot and problem solve the various information technology activities, including network,...

  • Web Support Admin

    3 weeks ago

    Honolulu, Hawaii, United States realjobshawaii Full time

    Web Support Admin A reputable local company is looking for an administrative professional to join their team as a Web Support Admin. In this role, you will provide day-to-day support to the web team and ensure all service requests and tasks are completed.This is a full-time opening centrally located in the Kaka'ako neighborhood.Apply today for immediate...

  • FACET Training and Support Specialist

    5 days ago

    Honolulu, United States Premier Solutions HI, LLC Full time

    **FACET Training and Support Specialist** Professional Services Honolulu, Hawaii Minimum Experience **Experienced** Premier Solutions HI, LLC. is looking for a new FACET Training and Support Specialist in the Honolulu Area. They will help Navy users successfully insert the FACET system into their daily processes, troubleshoot FACET/system issues, and ensure...

  • Linguistics Support Cell Lead

    3 weeks ago

    Honolulu, United States SAIC Full time

    Description SAIC is actively seeking Linguistics Support Cell Leads at all levels of experience (Junior thru Senior and SME) to support the United States Army Pacific Command (USARPAC) Task Order (TO). We are currently assembling our team of experienced professionals with a broad range of intelligence, operations, planning, data, training, and logistics...

  • Voter Center Technical Lead: Honolulu

    5 days ago

    Honolulu, United States TCWGlobal Full time

    Voter Center Technical LeadPayrate: $22/hrLocation: Honolulu Hale: Honolulu, HI 96813Start Mid July, 2024-August 31, 2024 (Primary Election)Start Mid September, 2024-End of November (General Election)Work Monday-Saturday, 10am-3pmJob Overview: Our leading IT & Services client, leading provider of election technology is hiring Voter Service Center Field...

  • Voter Center Technical Lead: Kaneohe

    6 days ago

    Honolulu, United States TCWGlobal Full time

    Voter Center Technical LeadPayrate: $22/hrLocation:Kaneohe District Park Keaahala Rd. Kaneohe, HI 96744Start Mid July, 2024-August 31, 2024 (Primary Election)Start Mid September, 2024-End of November (General Election)Work Monday-Saturday, 10am-3pmJob Overview: Our leading IT & Services client, leading provider of election technology is hiring Voter Service...

  • Voter Center Technical Lead: Kaneohe

    3 days ago

    Honolulu, United States TCWGlobal Full time

    Voter Center Technical LeadPayrate: $22/hrLocation:Kaneohe District Park Keaahala Rd. Kaneohe, HI 96744Start Mid July, 2024-August 31, 2024 (Primary Election)Start Mid September, 2024-End of November (General Election)Work Monday-Saturday, 10am-3pmJob Overview: Our leading IT & Services client, leading provider of election technology is hiring Voter Service...

  • Voter Center Technical Lead: Honolulu

    3 days ago

    Honolulu, United States TCWGlobal Full time

    Voter Center Technical LeadPayrate: $22/hrLocation: Honolulu Hale: Honolulu, HI 96813Start Mid July, 2024-August 31, 2024 (Primary Election)Start Mid September, 2024-End of November (General Election)Work Monday-Saturday, 10am-3pmJob Overview: Our leading IT & Services client, leading provider of election technology is hiring Voter Service Center Field...

  • Voter Center Technical Lead: Honolulu

    5 days ago

    Honolulu, United States TCWGlobal Full time

    Voter Center Technical LeadPayrate: $22/hrLocation: Honolulu Hale: Honolulu, HI 96813Start Mid July, 2024-August 31, 2024 (Primary Election)Start Mid September, 2024-End of November (General Election)Work Monday-Saturday, 10am-3pmJob Overview: Our leading IT & Services client, leading provider of election technology is hiring Voter Service Center Field...

  • Forward Deployment Support

    4 weeks ago

    Honolulu, Hawaii, United States SAIC Career Site Full time

    Description We are seeking Forward Deployment Support (Life) at all levels of experience (Junior thru Senior and SME) to support the United States Army Pacific Command (USARPAC) Task Order (TO). We are currently assembling our team of experienced professionals with a broad range of intelligence, operations, planning, data, training, and logistics solutions...

  • Voter Center Technical Lead: Honolulu 96813

    2 weeks ago

    Honolulu, United States TCWGlobal Full time

    Job DescriptionJob DescriptionVoter Center Technical LeadPayrate: $22/hrLocation: Honolulu Hale: Honolulu, HI 96813Start Mid July, 2024-August 31, 2024 (Primary Election)Start Mid September, 2024-End of November (General Election)Work Monday-Saturday, 10am-3pmJob Overview:Our leading IT & Services client, leading provider of election technology is hiring...

  • Voter Center Technical Lead: Honolulu 96813

    2 weeks ago

    Honolulu, United States TCWGlobal Full time

    Job DescriptionJob DescriptionVoter Center Technical LeadPayrate: $22/hrLocation: Honolulu Hale: Honolulu, HI 96813Start Mid July, 2024-August 31, 2024 (Primary Election)Start Mid September, 2024-End of November (General Election)Work Monday-Saturday, 10am-3pmJob Overview:Our leading IT & Services client, leading provider of election technology is hiring...

  • Voter Center Technical Lead: Kaneohe 96744

    2 weeks ago

    Honolulu, United States TCWGlobal Full time

    Job DescriptionJob DescriptionVoter Center Technical LeadPayrate: $22/hrLocation:Kaneohe District Park Keaahala Rd. Kaneohe, HI 96744Start Mid July, 2024-August 31, 2024 (Primary Election)Start Mid September, 2024-End of November (General Election)Work Monday-Saturday, 10am-3pmJob Overview:Our leading IT & Services client, leading provider of election...