People Operations Generalist
4 weeks ago
**JOB SCOPE**:Under the direction of the Director of Human Resources, the People Operations Generalist will provide HR services to drive employee engagement, employee satisfaction and staff development, while ensuring actions and outcomes are aligned with Postgraduate Center for Mental Healths mission, values, and strategic plan. Major areas of responsibility include the onboarding of staff, leaves, compliance, data management and serving as a gatekeeper to the Human Resources Department. The People Operations Generalist works closely with the People Operations Manager to recruit and retain qualified staff for the agency. The individual also works with the HR department to ensure timely, thorough and consistent onboarding of new hires. As the primary contact after an offer is presented, the People Operations Generalist is a vital role for a smooth onboarding experience.
**ESSENTIAL FUNCTIONS**:
- Create and send offer letters and background check documentation once contingent offer has been verbally accepted.
- Processes background clearances through the Justice Center, Staff Exclusion List, State Central Registry, and K- Checks.
- Input Drivers' licenses into LENS DMV Database and track regular updates.
- Administers and tracks status of reference and background checks.
- Main point of contact for the completion of paperwork during Pre-Employment.
- Completes I-9 verification forms and verifications of employment requests.
- Drafting and distribution of employment offer letters to individuals after review and approval from Director of Human Resources.
- Maintenance and organization of employee personal files. Filing, creating personnel folders, breaking down folders.
- Serve as point of contact for new hires regarding post offer inquiries re: Employee Orientation, schedule, etc.
- Address any background issues with Director of Human Resources.
- Coordinate reference checking.
- Keep an active listing of onboarded and onboarding employees.
- Manage and update internal Applicant Tracking System with necessary information during hiring process.
- Walk New hires through onboarding and training process.
- Handles confidential and sensitive information.
- Provides advice and counsel to managers, supervisors and employees regarding Human Resources policies, procedures, and leaves.
- Will partner with relevant stakeholders to oversee core HR processes, including management of FMLA, PFL, Workers Compensation, and Disability.
- Effective management of day to day administration of leaves.
- Oversee all Department of Labor correspondences.
- Oversees risk management programs including worker's compensation and related activities.
- Receiving and responding to accommodation requests; facilitating focus groups; assisting with the planning and coordination of recognition programs, team building and employee engagement initiatives.
- May represent PCMH at unemployment, disciplinary hearings, meetings, etc.
- Works with the People Operations Manager on solid recruiting strategies related to job posting, advertising, manage internal interviews, phone screenings, and in person interviews pursuing the goal of hiring, increasing retention, in addition to coordination and participation in job fairs when needed.
- Participates in recruitment efforts for all exempt and nonexempt personnel, and temporary employees.
- Participates in recruitment efforts by posting job ads, screening, and distribution of resumes to appropriate personnel.
- Develop data analysis reports (i.e. turnover, salary analysis, attendance, etc.).
- Conduct research, manage projects and create internal communications, as assigned.
- Serve as the internal and external business partner for all sites.
- Administers various human resource plans and procedures for all company personnel; collaborates in the development and implementation of personnel policies and procedures; assists in the updating of employee handbook and policies and procedures.
- Partner with management to understand program operations; assess human resources needs and provide solutions to aid in meeting program objectives and staff development.
- Participates in meetings, seminars, webinars etc. to stay current on employment laws, and HR best practices.
- Assists in evaluation of reports, decisions and results of department in relation to established goals. Recommends new approaches, policies and procedures to effect continual improvements in efficiency of the department and services performed.
- Maintains human resource information system (HRIS) records, compiles and generates reports from database.
- Send biweekly report to payroll outlining new hires, terminations and transfers.
- Helps recommend process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy, which must be approved by appropriate leadership prior to implementation.
- Generates reports/queries, including writing maintaining and supporting a variety of reports or qu
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