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SR. System Administrator
3 months ago
POSITION Systems Architect(Sr. System Administrator)
LOCATION Providence RI
ABOUT THE AMERICAN MATHEMATICAL SOCIETY
The American Mathematical Society (AMS), founded in 1888, is a non-profit membership organization that is dedicated to advancing research and connecting the diverse global mathematical community through our publications, meetings and conferences, MathSciNet, professional services, advocacy, and awareness programs. The AMS has 30,000 members worldwide and offices in Rhode Island, Michigan, and Washington, DC.
WHY WORK AT THE AMS
At the AMS we value excellence, inclusivity and teamwork. We work at the forefront of advancing and connecting the diverse mathematical community worldwide, and we are seeking curious, innovative, collaborative individuals to join our team.
Excellent work-life balance with potential for hybrid workGenerous benefit offerings including:9.5% employer contribution to 403(a) Retirement Plan 100% employer-paid Life, AD&D, Short- and Long-Term Disability InsuranceMedical and dental coverage with employer cost share Voluntary vision, Life/AD&D, and Long-term Care Insurance available through payroll deduction12 paid holidays Generous paid time offTechnology equipment reimbursement for applicable rolesTuition reimbursementCommitment to equity, diversity, inclusion and a welcoming environmentSUMMARY:
The Systems Architect is expected to act as an expert technical resource for other IT staff. They will undertake complex projects requiring additional specialized technical knowledge. This person must be able to make well thought-out decisions, coordinate with users to determine requirements and ensure that system improvements are successfully implemented and monitored to increase efficiency. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing servers (Windows and Linux), associated software and related components to achieve high performance for various business applications while ensuring minimal downtime. This position will be responsible for administration of our Microsoft Exchange environment, VMware Infrastructure and backup environment. Additionally, the Systems Architect collaborates closely with the compliance team to ensure alignment with PCI standards, implements and monitors SIEM solutions, and enhances overall security posture. They also assist the Network Engineer with configuring, maintaining, supporting and optimizing our WAN/LAN and communication links.
ESSENTIAL FUNCTIONS:
Act as a technical expert. Serve as a consultant to senior management and IT staff on new projects and long-term system strategies, ensuring technology meets business needs and is deployed and maintained as effectively as possible. Provide guidance and direction to project teams to ensure compliance with standards and best practices. Write proposals and documentation, act as a vendor liaison, make presentations to client audiences and peers, work with upper management, and work well with other departments in providing the services necessary for their work.Understand and adhere to security policies and guidelines. Monitor industry trends to ensure technology architecture is current with industry standards and new technology implementation.Lead the design, implementation, configuration, and monitoring of Security Information and Event Management (SIEM) solutions tailored to the organization's security requirements.Collaborate with the PCI compliance team to ensure adherence to PCI standards.Provide administrative support to the Director as required, including but not limited to the development of project plans and assistance with budgeting.Oversee design, implementation and administration of critical technologies, including: backups, VMware Infrastructure, storage and email environment. Manage our Microsoft Exchange environment including: installation, upgrades, troubleshooting, patching, backup and recovery, development and documentation of proceduresManage our VMware infrastructure including: installation, upgrades, troubleshooting, patching, backup and recovery, development and documentation of proceduresDocument and participate in Business Continuity and Disaster Recovery planning and testing with regards to computing systems including management of backup environmentConsult with users, management and vendors to determine computing needs and system requirementsMonitor, analyze, and predict trends for storage equipment performance, space allocation, and data growth to recommend enhancementsLead design process for network connectivity to cloud services such as Azure.Plan, execute and implement new system hardware and software and create and maintain technical documentationDrive continuous improvement of server infrastructure to maximize system availability, performance, flexibility and business continuity.Coordinate and perform routine operating system and application maintenance to ensure a stable, reliable and secure environmentAssist with support and maintenance of Windows Domain ServersAssist with installing, configuring, managing and ensuring optimal operation of all network hardware and equipment, including routers, switches, firewalls, UPSs, etc.Take ownership over projects and responsibilities and resolve issues proactivelyManage multiple projects, activities and tasks simultaneouslyEvaluate project plans and proposals to assess feasibility issuesRespond to customer requests via a help desk systemActively and consistently support all efforts to simplify and enhance the customer experienceOther duties as assigned.INTERNAL AND EXTERNAL RELATIONSHIPS:
This position will primarily provide support for employees in Providence, Pawtucket and Washington D.C. but on occasion may be required to provide support to Ann Arbor employees. Positive attitude, strong interpersonal skills, and the ability to communicate well with management, peers and staff are important in this position. This position will also help manage outside vendor relations including: vendor selection, scheduling of product demo and soliciting of quotes for products and services as necessary.SUPERVISORY RESPONSIBILITIES:
NoneQUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires a bachelor’s degree in Computer Science (or equivalent) and at least ten years related experienceProven experience in systems and network design and developmentStrong knowledge of security standards and protocols; working knowledge of a range of diagnostic utilitiesProven experience with the following devices: Cisco ASA Firewall, Network Switches and Wireless Access PointsKnowledge of current network protocols, services, and routing (TCP/IP, SMTP, DNS, DHCP, SD-WAN) Proven experience with communication platforms such as Zoom or Microsoft Teams Experience with management of Windows servers and Linux servers (Ubuntu Operating System)Strong Active Directory, Microsoft SQL and IIS design and administration experienceStrong knowledge of SSH, Samba, MySQL, Apache and Tomcat Extensive knowledge of Microsoft Exchange design and administration Multisite VMware, vSphere & vCenter management and administration experienceStorage provisioning, management, and backup knowledge; ability to assess storage needs and provide solutions Strong scripting skills for custom tools and reports (PowerShell, Perl, etc.)Ability to prioritize based on immediate needsProven project management skillsExceptional written and oral communication skills; exceptional interpersonal skills, a polished and professional manner with a focus on rapport-building, listening and questioning skills; strong customer service orientationStrong documentation skills; thorough attention to detailed workDemonstrated analytical and problem-solving skillsConscience in use of resources (people, time, materials) in cost‐effective manner to achieve work objectivesProven ability to exercise good judgment based on balanced consideration of facts, priorities, and alternativesATTRIBUTES AND COMPETENCIES: The following attributes and competencies are indicators of the skills and/or behaviors necessary to successfully perform the essential functions of the position:
Demonstrates understanding of organization’s mission, structure, culture, and constituenciesDemonstrates knowledge of own department’s work activities and mission; understands how own job impacts work of departmentResponds positively to changes in the organization and the workplaceDemonstrates flexibility in responding to work demandsDemonstrates and communicates respect for the opinions and beliefs of other people at all levels and fosters a climate of mutual respectPlans and organizes work effectivelyAccepts accountability for job performance and resultsWorks effectively with others in a variety of settingsUses communication tools effectively (e.g., presentation, verbal, writing, relationship building, negotiating, listening) to meet needs of audience and/or situationMaintains professional composure in challenging situationsExercises discretion in identifying, handling, and safeguarding confidential informationAddresses issues constructively, building cooperative relationships within and across departmentsReceptive to feedback and willing to try different approaches in order to achieve the best resultsPHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties performed cause light fatigue of eyes, fingers, or other faculties due to long periods of standing, sitting or repetitive motionDexterity of hands and fingers to operate a computer keyboard, mouse, and other devicesWORK ENVIRONMENT/CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Typical office environment, climate-controlled, minimal noisePerforming primarily sedentary work with limited physical exertion and lifting up to 20 lbs.Extended work hours may be required to meet project deadlines or resolve unexpected problemsThis position is required to be in-office with hybrid potentialThe American Mathematical Society is committed to creating a diverse environment and is proud to be an equal opportunity employer. The AMS supports equality of opportunity and treatment for all individuals, regardless of sex, gender identity or expression, race, color, national or ethnic origin, religion or religious belief, age, marital status, sexual orientation, disability status, economic background, veteran, or immigration status, or any other social or physical component of their identity.
