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USA-Project Specialist I

2 months ago

Township of Bridgewater, United States Eteam Remote Work Freelance Full time

Job title:- Training Specialist Location:- 100% Remote role Duration:- 12 Months   Job description

  • Possibility of an extension Role will work with various stakeholders; internal team is 7+ individuals Create and run ad hoc reports and manager shared inbox Role will intake of training requests, triage requests manage hared inbox
  • Role will not create trainings or lead trainings; this is a support role

Must Have Skills: Previous pharma experience

  • Min of 2-3 years of experience in related role
  • Strong written communication skills Excel reporting skills, v look ups, pivots, intermediate experience, customizing (course completion reports).
  • Nice to Have: LMS experience is not required, but helpful for running reports (Cornerstone, a plus)

  Job Summary

  • This role will work within the scope of North America Quality Training and Documentation on mandatory GxP training and programs.
  • This position will work the Training team members on training workflows e.g. managing shared mailbox, project tracker, stakeholder communications, and monitoring training completions. In addition, the position will generate reports – audit & inspection reports, oversight reports, monitoring reports, etc.
  • Advanced features in MS Excel will be required to create format reports and stakeholder notifications.
  • This position will complete the coordination and training communication tasks.

  Essential Job Duties and Responsibilities Performs training coordination and training communication tasks:

  • Monitor and validate curricula
  • Create customized reports and provide compliance reports as requested during audits & inspection, monitoring activities and management oversight using advance features in Excel
  • Performance stakeholder notifications using advance features in Excel and MS Publisher
  • Monitors incoming training requests from stakeholders. Follow-ups with stakeholder as needed.
  • Manage the instructor led course completion process
  • Tracks training request for completion via project tracker (MS Team List) and follows-up with team members
  • Manages shared mailbox, triages training requests and ensure timely response to stakeholders
  • Maintains quality standards and a state of audit-readiness
  • Monitors training requests completions and escalates any issues
  • Maintains training content and all course source information files in state of audit readiness

  Knowledge, Skills and Equivalent Experience

  • Advanced communication skills, both verbal and written
  • Expertise in training project coordination in the Pharma Industry
  • Accurately uses large data sets to create pivot tables and v-lookups in MS Excel for creating customized reports
  • Actively seeks information to find ways to resolve issues/problems in a way that builds rapport and cooperation with those with which the position interacts with
  • Accurately follows established procedures for completing work tasks
  • Develops and maintains productive customer/team relationships
  • Ability to work independently and attention to detail
  • Experience working in the pharmaceutical industry and a working knowledge of basic pharmaceutical industry terminology

  Nice to have: working knowledge of MS PowerPoint Power BI, Power Automate, MS Editor   Required Educational Background And Job-Related Experience

  • Bachelor’s degree from an accredited four-year college or university or equivalent work experience
  • Years of Experience in Pharma Industry: 2-3 Years