Supervisor, DC Operations

4 weeks ago

Maryland, United States Sephora Full time

Position Title: Operations Supervisor

Departments:  Inbound/Inventory Control/DotCom/Retail

Function:          Operations

Grade:              M07

Reports To:       Operations Manager

FLSA Status:      Exempt

Schedule: Friday - Sunday, 6am - 5:30pm

 

Your role at Sephora...

It takes a lot of behind-the-scenes effort to make sure our stores have the right products in the right place at the right time to fuel our clients' beauty obsessions. That’s where our operations team comes in, to keep our stores and our customers looking beautiful and being their best. As our Operations Supervisor, you are accountable for the day-to-day operation of a department within the Distribution Center.  The emphasis is on effectively planning work in order to meet established timelines and effective supervision of associates to achieve critical operational goals in the areas of productivity, quality, safety, and housekeeping. 

 

Your responsibilities include...

Supporting Operational Excellence. Spending approximately 75% of your time on the operational floor, you will engage with associates, coaching, teaching, developing and providing performance feedback with inspirational intent. You will identify and prioritize those tasks which need to be accomplished in order to meet daily business goals and to successfully prepare the incoming shift for a quick and effective transition and start-up. You will drive results by setting and clearly communicating expectations for team members regarding expected productivity results. This includes direct supervision to a team of skilled employees, including temporary agency employees working in the department(s).

  • Cultivate Creativity & Disruptiveness. Improves efficiency, quality and service of ongoing work by identifying process improvements and using best judgment to determine next steps for influencing change and partnering with leadership to resolve. Shows collaboration and builds trust with direct and indirect business partners by explaining rationale behind business process and approach taken to decision making and resolving issues as they arise.
  • Engages and Inspires. Helps others grow by administering policies/guidelines fairly that directly affect work activities which include counseling associates consistently on performance and behavioral concerns. Responsible for creating and supporting the company’s engagement strategies by observing and coaching employees on proper job-related activities and providing timely feedback on necessary action plans. Ensure a safe environment for the team by driving safety strategies, recognition and accountability.
  • Demonstrate our Sephora values. Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative.

 

We would love to hear from you if have...

  • Prior equivalent work experience, preferably in a supply-chain operations capacity.
  • Strong communication skills, ability to multitask, and comfortability with computer/store systems
  • Resilience and the ability to react to situations in-the-moment and stay aware of changing store priorities as they arise
  • Flexible availability to work nights, overnights, weekends, early mornings and holidays as needed.
  • Consistent and reliable attendance
  • Ability to lift and carry up to 50 pounds, bend/stretch to move product, stand/walk the floor for entire shift.
  • Adherence to Sephora’s policies in the Sephora Employee Handbook

 

While at Sephora, you’ll enjoy...

  • Diversity, Inclusion & Belonging We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored. We will drive diversity, equity, and inclusion in all aspects of our business.
  • Meaningful Rewards Sephora offers comprehensive medical benefits, generous vacation and holiday time off, commuter benefits, an employee discount, free beauty product gifts from brand partners, and more.

 

Sephora’s goal is to create and nurture a safe and productive work environment for all. We are an equal opportunity employer that values diversity at our company and insists on creating a space where everyone feels they belong. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

 

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

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