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Staff Technical Program Manager
3 months ago
Contract Duration: 14-Months
Required Skills & Experience 8+ years of technical program management experience in a remote, SaaS product development environment. Track record of collaboration in order to manage and successfully deliver large scale software development programs. Ability to clearly communicate and establish credibility with technical and non-technical stakeholders including an executive audience. Ability to influence others of varying levels within a matrix organization. Strong attention to detail and focus on data-informed execution.. Passion for understanding ambiguous, complex problems and driving high-quality, innovative, and robust solutions. Experience with agile and other program management methodologies.
Desired Skills & Experience Working at a high paced, fast growing tech startup. Technical degree and/or background in software development.
What You Will Be Doing
Daily Responsibilities Partner with Product, Engineering, Marketing, Field, Customer Success, and other stakeholders to manage complex and large-scale cross-team initiatives, clarifying needs and value, securing commitment from teams across the organization, setting timelines, and leading activities from design through delivery. Structure, kick-off, and run continuous and/or time-bound initiatives within and beyond the Engineering and Product organizations - clarifying priorities, enabling the execution of deliverables, defining program process flows, and providing continuous transparency. Program manage initiatives across multiple teams; taking a hands-on and proactive approach to unblock when needed, introduce efficiencies, and provide workflow solutions. Build and maintain alignment across multiple teams for keeping a focus on execution, continuous improvement, and operational excellence. Provide clear, consistent, and accurate status and progress of initiatives. Build strong relationships with stakeholders and ensure clarity to program goals, commitments, risks, progress, and deliverable quality. Ability to map dependencies and relationships between initiatives and teams, manage and mitigate risks to program deliverables, and coordinate work across disparate teams.
