Manager, Consumer

4 weeks ago

McLean, United States Hilton Full time

***This role is based at our corporate office in McLean, VA***

This is your chance to be part of a dynamic and ambitious in-house Communications Team As a Manager, Consumer & Commercial Communications, you will be protecting and elevating Hilton's reputation, focused on spotlighting the benefits of Hilton Honors in consumer and trade media. Sitting within the Hilton Honors and Enterprise Communications team, you will report to the Director, Hilton Honors Communications.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

  • Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
  • Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
  • Paid parental leave for eligible Team Members, including partners and adoptive parents
  • Mental health resources including free counseling through our Employee Assistance Program
  • Paid Time Off (PTO)
  • Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. 

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

  • Serve as media relations expert and project manager during the execution of PR plans aligned with commercial and communications objectives to raise consumer and industry awareness of Hilton Honors.
  • Manage PR agency deliverables and activities.

How you will collaborate with others:

  • Drive the implementation of integrated communications plans by collaborating across internal Communications and stakeholder teams.
  • Collaborate with the editorial content team and Marketing social media team to create breakthrough storytelling.

What projects you will take ownership of: 

  • Manage earned media initiatives surrounding Hilton Honors Experiences and Hilton for Business.
  • Build captivating and engaging post-program and year-end results reports.

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

  • 5 years of work experience in Communications, Public Relations, Media Relations or Journalism.
  • Travel up to 25% (as applicable).

It would be useful if you have:

  • Understanding of the consumer loyalty programs, like Hilton Honors.
  • Experience working at a PR agency.

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. 

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.  Please contact us if you require an accommodation during the application process.

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