Lead, Pre-Sales Strategic Solutions Architect

Amperity is more than just the leading customer data platform — THE PEOPLE bring energy, smarts, and experience from all different backgrounds, reflecting our commitment to diversity, equity, and inclusion. THE TECHNOLOGY is multi-patented, AI-powered customer data management software that we invented to help solve problems that have been frustrating consumer brands for years. THE OPPORTUNITY is to hitch your career to a rocket ship. We're addressing a critical market need: helping hundreds of leading brands make sense of massive amounts of transactional and engagement data so that they can understand their customers and provide experiences that delight while boosting revenue and moving the business metrics that matter. Come help us make it happen

The Role

The Strategic Solutions Architect is an expert technical advisor, visible thought leader on topics ranging from AI to APIs, and a creative technical solutioning partner both internally and externally. This individual will have a strong sense of ownership and entrepreneurial spirit, with a significant opportunity to influence the future of Amperity and how we position the value of our platform as an enabler of a broad array of ecosystem partners. 

Specifically, as Amperity just launched our groundbreaking Lakehouse CDP offering, a key focus of this role will be developing & defining the value of Amperity when integrated with data warehouse & lakehouse leaders like Databricks, Snowflake, Microsoft, AWS and more.

The world’s largest and most technologically sophisticated brands look to Amperity to help them make the seismic shift from using legacy tools to painfully clean & wrangle customer data to leveraging never-before-possible AI methods. As they do so, they need a credible thought partner on our team to open their eyes to the “art of the possible,” advise them on best practices when it comes to build vs. buy strategies and common architecture patterns, quantify the potential impact, and partner with them on a crawl/walk/run roadmap to execute on their technical ambitions. 

Responsibilities

The Strategic Solutions Architect is the technical value & architecture expert within Amperity’s pre-sales organization. They will be responsible for developing a credible POV on Amperity’s impact & value within a brands’ overall technology ecosystem (including MarTech, AdTech, data storage, data pipes, and data modeling tools). This POV will be based on the Strategic Solution Architect’s past experience with:

• Building internal/proprietary solutions for brands to unify, clean & orchestrate complex customer data (think: custom-built customer data platform)
• and/or
• Consulting for large consumer brands (ideally in retail, travel/hospitality, QSR, etc) on implementing a customer data platform/ identity resolution solution, including overall architecture strategy 

In addition to developing a POV for specific brands to support sales opportunities, the Strategic Solutions Architect will generate assets to empower repeatable strategies, enabling the entire go-to-market organization on a technical value skillset. 

Examples of technical value assets that the Strategic Solutions Architect will create and own include: integration architecture, data flow/ architectural diagrams, demo environments, TCO/ROI calculator & deck template for different technical solution patterns, technical value workshops, recorded demos, and internal training & reference documentation.

Importantly, the Strategic Solutions Architect will spend a significant amount of their time directly involved in sales opportunities (both new logo and install base). In that capacity, they will partner closely with the Account Executive and Solutions Consultant to gain credibility with CTOs, CIOs and CDOs at some of the world’s largest brands and validate that Amperity drives technical value for their use cases. In addition, they will be called upon to present Amperity technology infrastructure, with a deep understanding of the platform’s capabilities, hosting infrastructure, security, and integration capabilities. 

The Strategic Solutions Architect will also spend time in the field working directly with our Business Development team to build & foster partnerships with leading platforms including Databricks, Snowflake, AWS, Microsoft, Google, Salesforce, Adobe, et. al, as well as leading consultancies and Systems Integrators including Deloitte, Accenture, Slalom etc.

Your Team

Launched earlier this year, the Value Advisory team at Amperity is a force multiplier within our sales organization, and the Strategic Solutions Architect will play a key role in scaling the team over time. We are focused on four key pillars, all of which will be central to the role of the Strategic Solutions Architect:

1. Building scalable tools, frameworks and collateral to support Amperity’s unique value proposition.
2. Internal enablement and skill building across our 100+ person go-to-market organization. 
3. Directly supporting in-flight sales opportunities in close partnership with Account Executives, Sales Leadership, and Solutions Consultants. 
4. Cross-functional alignment, whereby we act as the “connective tissue” on all topics related to business & technical value, ROI, TCO, and use cases across cross-functional teams including Product Marketing, Business Development, Client Services, and more. 

As this is a team in “build” mode within a fast-growing startup, the Strategic Solutions Architect should be comfortable creating net-new assets, approaches, and scalable processes where none exist today. This role requires a strong bias toward action, a hunger to roll up their sleeves to get stuff done, a penchant for cross-team collaboration, strong slide design and presentation skills, and experience with quantitative modeling (especially TCO/ROI and business cases).

About You

The Strategic Solutions Architect will have deep subject matter expertise in the use of customer data (and the challenges that inhibit its use) within consumer brands (especially in the retail, travel/hospitality, QSR, telco, media & entertainment and/or CPG verticals). This individual will be able to credibly defend a point of view on best practices when it comes to integrating customer data across a complex stack. 

• Minimum 5 years’ experience in one or more of the following fields (a combination is preferred): 
  • Solution Architecture / Solution Engineering
  • Technology Consulting
  • Strategy Consulting with technical background 
  • Data Engineering with strategic, client-facing focus
• Technical Expert:
  • Understanding of and passion for the CDP space, the MarTech/AdTech stack, and common data engineering & warehousing tools (e.g. dbt, Fivetran, Snowplow, Databricks, Snowflake). 
  • Understanding of common data integration patterns & methods (APIs, batch, data shares, etc.)
  • Knowledge of SQL capabilities and functionality. Bonus: Knowledge of Python, R, etc. 
  • Knowledge of scalable computing resources via cloud environments like Amazon Web Services (AWS) and Microsoft Azure
  • Understanding of the architecture of cloud-based platforms including SaaS, PaaS, multi-tenancy, multi-tiered infrastructure and application servers.
  • Preferred: Experience with advanced ML or AI-driven data technologies
• Technical Thought Leader & Evangelist:
  • Ability to transfer your knowledge to “paper” (or slides, one-pagers, blogs, etc) for both internal (enablement) purposes and external (sales, marketing) purposes. 
    • Bonus: Ability to share your POV on stage at speaking events or in webinars
  • Demonstrated intellectual curiosity and hunger for continuous learning. You are passionate enough about the subject matter that you spend spare time reading about it, listening to podcasts, etc.
  • Continually looking to experiment with and learn new technology. Eager to “play around” in a new tool when you have the chance. 
• Influential Consultant with exec-level presence in Sales and/or Client-Facing roles
  • Experience presenting to large, senior-level audiences on recommended approaches and consultative findings
  • Preferred: Experience working in Enterprise Sales and/or partnering with sales or business development teams
• Entrepreneurial and collaborative team builder:
  • Demonstrated comfort with ambiguity and “white space”
  • Enthusiasm for inventing net-new assets, approaches and processes 
  • You don’t “delegate understanding” 
  • Collaborative approach and humility when working cross-functionally. Excited to partner with - and most importantly, learn from - a team full of customer data nerds. Prefers to work as a team rather than as a lone wolf.

Benefits

We offer all the benefits you'd expect from a great place to work: 100% employee healthcare coverage, transportation subsidies, a comfortable work environment with plenty of snacks, and other employee experience perks like events and activities, both in-person and remote. We also offer self-managed PTO and the flexibility to do your best work in the way that works for you. We provide an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence. For more details on our benefits, please see our US Benefits & Perks Guide.

Amperity is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, and reproductive health choices), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

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