Equipment Rental Specialist

3 weeks ago


Durham, United States CMG Ventures Full time
Company Name: CMG Ventures

Description

Responsibilities:

• Assist rental customers in a polite, friendly, and professional manner, whether in person or on the phone

• Ask customer questions to determine their rental needs and recommend proper equipment. Provide alternative suggestions if appropriate

• Prepare rental forms and contracts by obtaining customer signature and other information as required

• Explain rental fees and provide information about rented items, such as the operation of equipment and safety features

• Answers telephone and receives orders by phone

• Resolve customer problems and answer questions

• Schedule equipment delivery and pickups and assist customer with the loading and unloading of equipment when necessary

• Daily audits of open contracts and call overdue rentals

Requirements

Qualifications:

• Complete rental transactions on (rental software) and perform basic tasks, including, checking equipment rates and availability, creating rental quotes, reserving equipment, opening/closing rental contracts, scheduling equipment deliveries/pickups, emailing quotes/reservations/contracts to customers

• Periodically update and review the company website for accuracy and messaging

• Cleans showroom floor and equipment. Arrange showroom displays. Keep shelves organized, stocked, and clean

• Report safety violations to supervisor

• Adhere to all company policies, procedures, rules, and regulations in written or verbal form

• Comply with government safety requirements and other regulations and security in-store

• Attend department, store, and safety meetings

Job ID: 73064933
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