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Maintenance Administrative Assistant

2 months ago

Myrtle Beach, United States The Caravelle Resort Full time

Job Summary:

The maintenance administrative assistant provides administrative support for the Maintenance department. 

Duties/Responsibilities:

  • Respond to guest questions or problems in a timely, professional manner

  • Meet the hotel standards for work procedures, dress, grooming, attendance, and punctuality

  • Accept opportunities to learn new skills, improve performance or cross-train for other hotel positions

  • Solve routine problems that occur on the job

  • Follow the hotel’s recommended safety, security, and emergency procedures

  • Maintain accurate records, files, reports, contracts, etc.

  • Adhere to all work order policies and procedures

  • Answer calls to include emergencies, guestroom needs and direct assignment to proper personnel 

  • Assist in documenting comments for shop board, binders

  • Assist in keeping adequate parts, materials and supplies in stock

  • Issue work orders, maintain files, prepare payroll, and maintain a bookkeeping system. 

  • Maintain work areas neat and organized

  • Maintain good working relationship with other departments, employees, and guests

  • Report all unsafe conditions immediately

  • Type all correspondence

  • Assist in maintaining purchase order system and document discrepancies in budget/cost variations

  • Complete miscellaneous reports

  • Attend mandatory meetings as assigned 

  • Complete other duties as assigned by supervisor to include cross training

    Required Skills:

    • Excellent verbal and written communication skills

    • Customer service skills

    • Organizational skills and attention to detail

    • Time management skills with a proven ability to meet deadlines

    • Ability to type 40+ words per minute

    • Office administration skills including phones, copiers, FAX, personal computer, calculator, and computer

      Required Abilities:

      • Ability to prioritize tasks 

      • Function well in a high-paced and at times stressful environment.

      • Good physical health and stamina

      • Capability to work with little or no supervision while meeting high-performance standards

      • Knowledge of inventories, scheduling, and productivity

      • Ability to type 40+ words per minute

        Education and Experience:

        • High school diploma or equivalent

        • Maintenance technical vocabulary preferred

          Physical Requirements:

          • Walking up to three miles per day on cement, tile, asphalt, and/or carpet 

          • Able to lift minimum 10 lbs.; maximum 20lbs

          • Climbing stairs

            Source: Hospitality Online