Restaurant Manager

2 weeks ago

Honolulu, United States realjobshawaii Full time
Job Summary:

The Hau Tree Restaurant Manager is responsible for supervising all aspects of restaurant operations to uphold top-tier food quality, service, and customer satisfaction. This position calls for a dynamic individual who is enthusiastic about hospitality, a customer-first mindset and can effectively lead and inspire the restaurant team.


Qualifications:
  • Proven experience as a restaurant manager or in a similar hospitality management role
  • Passion for excellence and great enthusiasm in providing exceptional service standards
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner throughout the hotel.
  • Must be effective at listening to, understanding, and clarifying concerns raised by guests and employees
  • Must be able to multitask, detailed orientated, and prioritize departmental functions to meet deadlines
  • Always maintain a warm and friendly demeanor
  • Computer and POS literacy

Fundamental Requirements:

  • Oversee the daily operations of the restaurant, ensuring smooth and efficient service
  • Promote a welcoming environment that enhance the guest dining experience
  • Planning and executing effective training programs for new and existing staff
  • Enforcing proper handling procedures to minimize breakage and waste of china, glassware, and food items, and conducting regular inventories of dining supplies
  • Maintaining the cleanliness and functionality of all food and beverage equipment and facilities
  • Reviewing and approving employee payroll
  • Providing floor coverage as Manager on Duty
  • Cultivating a positive team environment by recognizing and praising performance, providing feedback for improvement, and promoting peer appreciation
  • Establishing and maintaining a database to track employee challenges, coaching discussions and disciplinary actions as necessary
  • Conducting ongoing professional development and training initiatives
  • Enforcing employee dress code policies including proper uniforms and name tags
  • Training staff on elevated service standards and ensuring alignment with the company's culture and professional standards
  • Collaborating across departments to develop and implement interdepartmental procedures
  • Participating in Kaimana Beach Hotel management training and leading emergency procedures
  • Ensure compliance with SOP’s in all outlets
  • Ensure compliance with requisition procedures
  • Ensuring compliance with local liquor laws, health and safety regulations, energy management practices, preventive maintenance protocols, and other standards to maintain consistency in operations.
  • Other duties as assigned.

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