7/29 - Fraud Client Services Representative - Preferred Small Business ATM Fraud - 1st Shift - Kennesaw, GA
2 weeks ago
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us
Job Description:
This job is responsible for providing resolution of multi-product fraud related client requests by answering calls, chats, or emails in an inbound contact center. Key responsibilities include working in an environment that requires accuracy, using logic, multi-tasking, toggling between systems, and communicating resolutions while delivering a great client experience. Job expectations include providing seamless service delivery to answer client questions, resolving problems, performing account maintenance, and looking for opportunities to deepen relationships through digital solutions.
Responsibilities:
- Identifies client needs and recommends solutions when fraud has been identified
- Records data captured during client interactions accurately
- Identifies and escalates through appropriate channels for items requiring risk review, exception handling, or further analysis
- Reads frequent updates and learning materials, often while on the call, and implements into conversations with speed and accuracy
- Complies with industry regulations, bank procedures, integrity levels of the department's system and financial controls
Skills:
- Conflict Management
- Customer and Client Focus
- Decision Making
- Fraud Management
- Oral Communications
- Active Listening
- Attention to Detail
- Data Collection and Entry
- Issue Management
- Problem Solving
- Adaptability
- Collaboration
- Critical Thinking
- Influence
Minimum Education Requirement: Null
Shift:
1st shift (United States of America)
Hours Per Week:
40
-
Kennesaw, Georgia, United States Bank of America Full timeJob Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...
-
Client Service Representative
2 weeks ago
Kennesaw, United States The Bank of America Corporation Full timeAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders Client Service, Fraud, Representative, 2nd Shift, Credit, Service, Retail, Banking
-
Client Service Representative
2 weeks ago
Kennesaw, United States Bank of America Corporation Full timeJob Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for...
-
Kennesaw, United States Chuy's - Kennesaw Full timeChuy's - Kennesaw is looking for a hardworking individual to join our kitchen team as a full time or part time Kitchen Cook in Kennesaw, GA. As part of the BOH team, you'll be responsible for food preparation that meets or exceeds hospitality and service standards, and must be able to prepare all foods to meet quantity and deadline requirements.Your job...
-
Dentist Job in Kennesaw, GA
4 weeks ago
Kennesaw, Georgia, United States Blue Jay Dental, LLC Full timeDentist Job in Kennesaw, Georgia Blue Jay Dental has an excellent associate dentist job in Georgia. The following Kennesaw, Georgia, dentist job is available for immediate consideration. The fastest way to be considered for this opportunity is to fill out our dental application to the right, attach your resume and call us today at (phone number...
-
Kennesaw, United States Chuy's - Kennesaw Full timeChuy's - Kennesaw is looking for a professional full time or part time Restaurant Food Prep Cook in Kennesaw, GA to prepare food to the Chef's specifications. Restaurant Food Prep Cook duties will consist of assisting kitchen leadership with their daily restaurant food prep. The successful candidate will play a key role in contributing to our customer...
-
Warehouse Associate
5 days ago
Kennesaw, United States Axiom Staffing Full timeAxiom Staffing Group is hiring for MULTIPLE warehouses in Kennesaw and East Point area! Job Title: Production Associates Location: Kennesaw, GA Shift: 1st and 2nd shifts available! Production Associate - Lithia Springs - 6:00 a to 4:30 p - $15.00 Mat Warehouse Associate, 2nd Shift, Production Associate, Warehouse, Staffing, Associate, Manufacturing
-
Branch Manager Kennesaw, GA
2 weeks ago
Kennesaw, United States Usanova Full time**NOVA Engineering and Environmental, LLC (NOVA)** has an immediate opening for the branch manager of our Kennesaw, Georgia office. The Kennesaw location is where NOVA was founded over 25 years ago and is NOVAs largest branch, with nearly 150 employees. This office includes five (5) distinct business units, as follows: * Geotechnical Engineering * Special...
-
HVAC Machine Operator
1 week ago
Kennesaw, United States PrideStaff Full timeHVAC Machine Operator. Shift/ Hours: Monday - Friday, First Shift 6:45 am - 3:15 pm. Pay Rate: $14 per hour. Location: Kennesaw, GA - Experience: 6 months of HVAC Machine Operator experience. PrideStaff has an exciting new opportunity to share fo Machine Operator, HVAC, Operator, 1st Shift, Staffing, Skilled Trades, Staff
-
Experienced Dentist
2 weeks ago
Kennesaw, United States Heartland Dental Full timeReq ID: 88449 Supported Practice: Kennesaw Complete Dental Category: General Dentist Location: 1200 Ernest W Barrett Pkwy NW, Kennesaw, GA 30144 Years of Experience: 2-3 years Work in an environment that encourages full clinical autonomy, balanced with the ability to tap into a robust mentor program and a network of more than 2,300 doctors. Experience a...
-
Front Desk Agent
2 weeks ago
Kennesaw, United States Remington Full timeJob DescriptionWhat you will be doingGreet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.Promptly, accurately and efficiently know how and where to post all charges.Have complete working knowledge of Front Office computer or...
-
Front Desk Agent
3 days ago
Kennesaw, United States Remington Full timeJob DescriptionWhat you will be doingGreet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or...
-
java developer
1 week ago
Kennesaw, United States Diverse Lynx Full timeJob Description Skill: Java Full stack developer The Fraud Technology team is looking for a mid level JAVA full stack Developer. 6-8 years of experience required (preferably in the financial industry). As a Developer you will work closely with business and technology partners to deliver solutions. Candidates must possess advanced problem solving skills, the...
-
java developer
4 days ago
Kennesaw, United States Diverse Lynx Full timeJob Description Skill: Java Full stack developer The Fraud Technology team is looking for a mid level JAVA full stack Developer. 6-8 years of experience required (preferably in the financial industry). As a Developer you will work closely with business and technology partners to deliver solutions. Candidates must possess advanced problem solving skills, the...
-
Recruiter - Hybrid/On-Site - Kennesaw, GA
2 weeks ago
Kennesaw, United States Selectek, Inc. Full timeSelectek is actively looking to hire an experienced professional staffing recruiter. Selectek is an Engineering and Technical Job Placement Agency that helps job seekers land positions that match their qualifications at companies that are hiring. We place junior to senior-level professionals consisting of engineers, architects, designers, drafters,...
-
Scheduling Manager
1 week ago
KENNESAW, United States Employ Partners, Inc. Full timeScheduling Manager. Location: Kennesaw, GA 30144 Pay: $65-75 k. Job Type: Temp-to-Hire, Full-Time. Shift: 1st | Mon-Fri | 8 am-5 pm Are you looking for a company with excellent longevity and room to grow professionally? Scheduling Manager description Manager, Scheduling, Medical Equipment, Business Services, Staffing
-
Post Award Senior Specialist
2 weeks ago
Kennesaw, United States Kennesaw State University Full timeAbout Us Are you ready to join a community leading in innovative teaching and learning? Kennesaw State University is one of the 50 largest public institutions in the country. With our growing enrollment and global reach, we are enjoying increased prominence among Georgia¿s colleges. We offer more than 150 undergraduate, graduate, and doctoral degrees to...
-
Accounting Assistant
2 weeks ago
Kennesaw, United States National Guard Employment Network Full timeJob Description ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set,...
-
Java Full stack developer
1 week ago
Kennesaw, United States Diverse Lynx Full timeJob Title: Java Full stack developer Location: - Kennesaw, GA Position Type: Full Time role Job Description: Skill: Java Full stack developer • The Fraud Technology team is looking for a mid level JAVA full stack Developer. 6-8 years of experience required (preferably in the financial industry). • s a Developer you will work closely with business and...
-
Front of House
6 days ago
Kennesaw, United States Main Street Burger dba BurgerFi Kennesaw Full timeThe ideal Front of House employee is one of our most important roles and is self-motivated, friendly and committed to providing outstanding customer service every day. In this role you’ll - Be knowledgeable and enthusiastic about the restaurant's menu and products and able to assist customers in navigating the menu and placing orders - Deliver legendary...