Front of House

4 weeks ago

Kennesaw, United States Main Street Burger dba BurgerFi Kennesaw Full time

The ideal Front of House employee is one of our most important roles and is self-motivated, friendly and committed to providing outstanding customer service every day. In this role you’ll
- Be knowledgeable and enthusiastic about the restaurant's menu and products and able to assist customers in navigating the menu and placing orders
- Deliver legendary customer service by determining the customer’s needs & suggesting products to enhance service & meet or exceed sales goals.
- Assist with new employee training by positively reinforcing successful performance and offering assistance as needed
- Support other areas of the restaurant as requested, answering telephones, restocking counter station and condiments, packing and checking to-go and delivery orders, cleanup and documentation
- The ability to communicate clearly and professionally with customers and coworkers
- Thrive in a fast-paced environment and embrace working a flexible schedule
- **Ability to get a pouring license for beer and wine sales - must be 18**:

- Maintain regular and consistent attendance and punctuality
- Sweeping the floors and patio and other related cleaning tasks (ie. bathrooms)
- Maintain a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the shift team
- Contribute to positive team environment by recognizing changes in partner moral and performance and then communicating with the store manager

**What we're looking for**:

- Ability to create a friendly and inviting guest experience over the phone and in person
- Attention to detail; you make sure every to-go order is accurate
- A can-do attitude; you tackle every task with a smile
- Team player; you’re always willing to give and ask for help
- **Must be at least 18 years old**

**What we offer**:

- Flexible scheduling
- Full
- and part-time availability
- Discounted shift meals
- Career growth opportunities

Note: This job description is not intended to be all-inclusive. All team members may perform other related duties as assigned by their supervisor.

**Job Types**: Full-time, Part-time

Pay: $15.23 - $17.55 per hour

Restaurant type:

- Casual dining restaurant
- Fast casual restaurant

Shift:

- Day shift
- Evening shift

Weekly day range:

- Every weekend
- Monday to Friday
- Rotating weekends

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Ability to Commute:

- Kennesaw, GA (required)

Ability to Relocate:

- Kennesaw, GA: Relocate before starting work (required)

Work Location: In person

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