Assistant Store Manager

2 months ago

Chicago, United States Chico's FAS Full time

We are customer obsessed, innovative, and have the best culture in retail. Join our team today

POSITION OBJECTIVE:
The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow

FUNCTIONAL RESPONSIBILITIES:

Performance Culture

• Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies.

• Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.

• Controls payroll and supply budget.

• Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.

• Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.

• Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.

• Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.

• Ensures visual presentation, organization, and facility maintenance are representative of the Brand.

• Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals.

• Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.

• Trains, coaches and assists with locate fulfillment and selling.
Building High Performing Teams

• Motivates and inspires store team, developing a shared vision while modeling core values.

• Promotes an inclusive, collaborative approach to problem solving.

• Communicates with store teams and Store Manager to effectively lead positive change.

• Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
Customer Experience

• Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.

• Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.

• Ensures prompt resolution of customer concerns.

• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.

• Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
Talent

• Assists in recruiting, hiring and developing a high performing team.

• Supports, implements, and provides follow-up for all training programs, seminars, etc.

• Assesses and coaches store team on performance.

• In partnership with the SM, resolves human resources issues in a timely and effective manner.

• Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.

• Ensures that store team adheres to all employment practices and policies.

• Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

QUALIFICATIONS:

• High School diploma or equivalent

• 2+ years of retail management experience preferred

• Must be 18 years of age or older

• Excellent communication, verbal, and written skills

• Able to learn or adapt to technology provided by the company

• Proven excellent customer service skills with statistical track record in all areas of sales and leadership

• Strong organizational skills and ability to multi-task in a fast-paced environment

• Strong leadership qualities, training and team building skills

• Knowledge of administrative aspects of store operations

• Able to communicate with customers and staff

• Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:

• Constant Walking/Standing- 67-100% of 8-hour shift

• Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift

• Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

5013 Water Tower Place

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

  • Assistant Store Manager

    2 days ago

    Chicago, United States Restore Hyper Wellness Full time

    Job DescriptionJob DescriptionAssistant Store Manager Restore Hyper Wellness + CryotherapyRestore is seeking an Assistant Store Manager with strong sales and business development skills. If you thrive in an entrepreneurial environment and have a passion for health and wellness, we want to meet you.  As an Assistant Store Manager, you’ll play an integral...

  • Assistant Store Manager

    2 months ago

    Chicago, United States Restore Hyper Wellness Full time

    Job DescriptionJob DescriptionAssistant Store Manager Restore Hyper Wellness + CryotherapyRestore is seeking an Assistant Store Manager with strong sales and business development skills. If you thrive in an entrepreneurial environment and have a passion for health and wellness, we want to meet you.  As an Assistant Store Manager, you’ll play an integral...

  • Assistant Store Manager

    3 months ago

    Chicago, United States Pete's Fresh Market Full time

    Title Assistant Store Manager Pay Grade Non-Exempt ...

  • Assistant Store Manager

    1 week ago

    Chicago, United States KRISTA K BOUTIQUE Full time $60,000 - $90,000

    Job DescriptionJob DescriptionBenefits/PerksCompetitive salaryTeam-based commission & monthly bonus Team-oriented, supportive, energetic environmentHealth insurance (BCBS)Paid time offMonthly clothing allowance & generous employee discount401K (with company match)Job SummaryWe are seeking an experienced, friendly Assistant Manager to join the Krista K team....

  • Assistant Store Manager

    7 days ago

    Chicago, United States KRISTA K BOUTIQUE Full time $60,000 - $90,000

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingBonus based on performanceCompetitive salaryEmployee discountsHealth insuranceOpportunity for advancementPaid time offBenefits/PerksCompetitive salaryTeam-based commission & monthly bonusTeam-oriented, supportive, energetic environmentHealth insurance (BCBS)Paid time offMonthly clothing allowance &...

  • Assistant Store Manager

    3 months ago

    Chicago, United States APM Monaco Full time

    Job ObjectiveResponsible for overall management and operations of the store, staff, merchandise and customer service. The Store Manager is also responsible for achieving sales objectives, maintaining and achieving high operational and merchandising standards and goals, building highly motivated teams and developing associates to the next level.STORE MANAGER...

  • Assistant Retail Store Manager

    3 weeks ago

    Chicago, United States FOURSIDED INC Full time $40,000 - $54,000

    Job DescriptionJob DescriptionThe Assistant Retail Manager will report to and work with his/her/their Overall Store Manager(s) in all functional areas. Ideal candidate will have at least 5 years of retail experience as a sales associate and at least 1 year of experience as an assistant manager at a similar small business, neighborhood card, gift, or vintage...

  • Assistant Retail Store Manager

    6 days ago

    Chicago, United States FOURSIDED INC Full time

    Job DescriptionJob DescriptionThe Assistant Retail Manager will report to and work with his/her/their Overall Store Manager(s) in all functional areas. Ideal candidate will have at least 5 years of retail experience as a sales associate and at least 1 year of experience as an assistant manager at a similar small business, neighborhood card, gift, or vintage...

  • Retail Store Assistant Manager

    5 days ago

    Chicago, Illinois, United States FOURSIDED INC Full time

    Job OverviewThe Retail Store Assistant Manager will collaborate closely with the Overall Store Manager(s) across various operational areas.Ideal candidates should possess a minimum of 5 years of experience in retail as a sales associate and at least 1 year in a supervisory role within a comparable small business, such as a neighborhood card, gift, or vintage...

  • Assistant Store Manager

    1 month ago

    Chicago, United States Carter's Full time

    Employee Type: Regular If you are a CURRENT Carters employee, you MUST apply through the Internal Career Link within the My Career & Performanceapp in. Do not apply using the below external application. Carters, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carters and...

  • Assistant Store Manager

    5 days ago

    Chicago, United States Chico's FAS Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...

  • Full-Time Assistant Store Manager

    1 month ago

    Chicago, United States Fjällräven Full time

    Seeking enthusiastic retail team players - join our Fjllrven team in Chicago, IL as a retail Assistant Store Manager! What We Offer Experience benefits at Fjallraven: Paid Time Off 401(k) with employer match Financial wellness program Full-time employees: Medical, dental, vision, critical illness, and accident insurance Product discounts and access to our...

  • Full-Time Assistant Store Manager

    2 months ago

    Chicago, United States Fjällräven Full time

    Job DescriptionJob DescriptionSeeking enthusiastic retail team players - join our Fjällräven team in Chicago, IL as a retail Assistant Store Manager!What We Offer Experience benefits at Fjallraven:Paid Time Off401(k) with employer matchFinancial wellness programFull-time employees: Medical, dental, vision, critical illness, and accident insuranceProduct...

  • Assistant Store Manager

    1 week ago

    Chicago, United States Extra Space Storage Full time

    Job DescriptionJob DescriptionAs an Assistant Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities.  Extra Space Storage is the largest self-storage company in the United States, with over 3,600...

  • Assistant Store Manager

    1 month ago

    Chicago, United States Coborn's Full time

    Company Introduction If you're friendly and dependable and you like to work with terrific guests, we'd love to talk about an opportunity on our team! Coborn's, Inc. is a fast-growing employee-owned grocery retailer located in the Midwest. Our grocery store formats include Coborn's, Cash Wise, Marketplace Foods, Hornbacher's, Tadych’s Marketplace Foods,...

  • Assistant Store Manager, West Loop

    4 weeks ago

    Chicago, United States Mejuri Full time

    Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweler to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri...

  • Assistant Store Manager- Women's Fashion

    3 days ago

    Chicago, United States KRISTA K BOUTIQUE Full time $60,000 - $90,000

    Job DescriptionJob DescriptionBenefits/PerksCompetitive salaryTeam-based commission & monthly bonus Team-oriented, supportive, energetic environmentHealth insurance (BCBS)Paid time offMonthly clothing allowance & generous employee discount401K (with company match)Job SummaryFounded in 2002, Krista K is one of Chicago's most established upscale...

  • Assistant Store Manager- Women's Fashion

    3 days ago

    Chicago, United States KRISTA K BOUTIQUE Full time $60,000 - $90,000

    Job DescriptionJob DescriptionBenefits/PerksCompetitive salaryTeam-based commission & monthly bonus Team-oriented, supportive, energetic environmentHealth insurance (BCBS)Paid time offMonthly clothing allowance & generous employee discount401K (with company match)Opportunity for advancementJob SummaryFounded in 2002, Krista K is one of Chicago's most...

  • Assistant Store Manager- Women's Fashion

    2 days ago

    Chicago, United States KRISTA K BOUTIQUE Full time $60,000 - $90,000

    Job DescriptionJob DescriptionBenefits/PerksCompetitive salaryTeam-based commission & monthly bonusTeam-oriented, supportive, energetic environmentHealth insurance (BCBS)Paid time offMonthly clothing allowance & generous employee discount401K (with company match)Opportunity for advancementJob SummaryFounded in 2002, Krista K is one of Chicago's most...

  • Store Manager Department Store

    2 weeks ago

    CHICAGO, United States 360 TALENT LONDON Full time

    STORE MANAGER - DEPARTMENT STORE CHICAGO, MICHIGAN AVENUE - UP TO $80,000 + COMPANY BENEFITS & BONUS ABOUT: British premium contemporary brand. Newely launched within the US Market with a focus on having a strong presence within Department Stores. The Brand's products represent vibrant fashion essentials and stylish pieces with flair and...