We have other current jobs related to this field that you can find below

  • Team Member, Help Desk

    7 days ago

    Brentwood, United States Tractor Supply Full time

    Overall Job Summary This position is responsible for providing first line technical and non-technical support to all Tractor Supply Company Store Team Members by troubleshooting problems, and/or researching and answering questions. This position will provide answers to Store Team Members by identifying problems, researching answers, and guiding the Team...

  • Help Desk Specialist

    7 days ago

    Brentwood, United States VITALITY Senior Living Full time

    As a Vitality Living Help Desk Specialist I, you will: Respond to support requests in an expedient manner that quickly resolves end user issues. Provide immediate technical support in person, over the phone, or via remote access as appropriate. Monitor issues through to accepted resolution and update the ticketing system with relevant notes for future use....

  • Help Desk Specialist

    3 months ago

    Brentwood, United States VSL Employee Co LLC Full time

    Job DescriptionJob DescriptionAs a Vitality Living Help Desk Specialist I, you will Respond to support requests in an expedient manner that quickly resolves end user issues. Provide immediate technical support in person, over the phone, or via remote access as appropriate. Monitor issues through to accepted resolution and update the ticketing system with...

  • Crew Team Member

    3 months ago

    Brentwood, United States McDonald's Full time

    Crew Team Member BRENTWOOD (05180) Job Description This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a...

  • Dental Front Desk Coordinator

    2 months ago

    Brentwood, United States Star Dental Partners Full time

    Overview: Wesley Dentistry is now hiring a Part Time Dental Front Desk Coordinator in Brentwood, Tennessee! As a Part Time Dental Front Desk Coordinator, come join our community of collaborative, high-quality clinical, business and operations professionals. Part Time Dental Front Desk Coordinator Schedule: Monday - Thursday 9:00am - 2:30pm To learn more...

  • Service Desk Manager

    1 month ago

    Brentwood, United States Virtual Full time

    Job Title: Service Desk Manager (Fully Remote) Salary: Up to $115,000/year Position Overview: We are seeking a highly skilled and experienced Service Desk Manager to lead our remote service desk team. The ideal candidate will have a proven track record in service desk operations, including transitioning from Zendesk to Halo, developing and implementing...

  • Bilingual Front Desk Associate

    1 month ago

    Brentwood, United States Blink Fitness Full time

    Description Job Overview: At Blink, this role is called a Moodlifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate! What is a Moodlifter you ask? Moodlifters are the people who greet each of our members with ear to ear smiles, over the top enthusiasm and pretty much...

  • Seasonal Cashier Team Member

    1 day ago

    Brentwood, United States Michaels Stores Full time

    Store - NASH-BRENTWOOD, TN - Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties th Cashier, Team Member, Seasonal, Customer Service, Retail

  • Estate Sale Team Member

    3 months ago

    Brentwood, United States Blue Moon Estate Sales of SW Nashville Full time

    Job DescriptionJob DescriptionBenefits:Flexible scheduleEstate Sales Team MemberAt Blue Moon Estate Sales we pride ourselves in having the most friendly and helpful estate sale team in the business. We search for individuals who enjoy helping others and want to share their passion for estate sales and sustainability. We are seeking Estate Sale Team Members...

  • National Marketing Coordinator

    1 month ago

    Brentwood, United States Corps Team Full time

    Our client, a retail chain of home improvement and agriculture stores, is seeking a National Marketing Coordinator for a 6+ month contract position in Brentwood, TN. This role is hybrid, onsite 3 days a week.SummaryThe Marketing Assistant will be responsible for writing creative briefs, handling follow-ups, answering buyers questions, attending meetings and...

  • National Marketing Coordinator

    1 month ago

    Brentwood, United States Corps Team Full time

    Our client, a retail chain of home improvement and agriculture stores, is seeking a National Marketing Coordinator for a 6+ month contract position in Brentwood, TN. This role is hybrid, onsite 3 days a week.SummaryThe Marketing Assistant will be responsible for writing creative briefs, handling follow-ups, answering buyers questions, attending meetings and...

  • Front Desk Agent

    1 month ago

    Brentwood, United States Hampton Inn NashvilleBrentwood Full time

    Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to...

  • Tier 1 Service Desk Agent

    2 months ago

    Brentwood, United States Premise Health Full time

    Healthcare Without Rival Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care – in-person and in...

  • Front Desk Agent

    3 months ago

    Brentwood, Tennessee, United States Hampton Inn NashvilleBrentwood Full time

    Checking people in and out. It's a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to...

  • Restaurant Team Member

    2 days ago

    Brentwood, Tennessee, United States Jimmy John's Full time

    Join Our Team as a Restaurant Crew MemberWe're looking for enthusiastic and dedicated individuals to join our restaurant crew as part of our in-store team.Key Responsibilities:• Provide fast and accurate service to our customers, ensuring a positive dining experience.• Foster a collaborative and supportive team environment, promoting teamwork and open...

  • Tier 1 Service Desk Agent

    2 months ago

    Brentwood, United States Premise Health Full time

    Healthcare Without Rival Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care – in-person and in the...

  • Tier 1 Service Desk Agent

    2 months ago

    Brentwood, United States Premise Health Full time

    Healthcare Without Rival Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care – in-person and in the...

  • Team Member Engagement Manager

    7 days ago

    Brentwood, Tennessee, United States Tractor Supply Full time

    Position OverviewThe Team Member Engagement Manager at Tractor Supply will spearhead efforts to enhance Team Member satisfaction and overall productivity within the organization.Key ResponsibilitiesCollaborate closely with HR Business Partners and leadership teams to design and implement engagement strategies.Drive initiatives that foster a positive work...

  • Retail Team Member

    3 months ago

    Brentwood, United States Twice Daily Full time

    Description At   &  , we are a part of your community and for hundreds of local workers; we are a first job, a fresh start, and a future career path. Twice Daily is continuing to build out an amazing family of  Team Members  and we want you to be the face of our company. We have been recognized as a top employer for the last 6 years in a row,...

  • Front Desk Agent

    2 months ago

    Brentwood, United States Hyatt Place Nashville Brentwood Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...

Team Member, Help Desk

2 months ago

Brentwood, United States Tractor Supply Company Full time
Overall Job Summary

This position is responsible for providing first line technical and non-technical support to all Tractor Supply Company Store Team Members by troubleshooting problems, and/or researching and answering questions. This position will provide answers to Store Team Members by identifying problems, researching answers, and guiding the Team Member through corrective steps to resolve issues, or will assist with any problem or question relating to Tractor Supply. The Help Desk Team Member will partner with the appropriate team for resolution on escalations.

Essential Duties and Responsibilities (Min 5%)

Provide first line support for all stores’ operational and procedural questions, and IT related issues by utilizing multiple applications/systems and resources. Diagnose problems to determine level of technical assistance required; if unable to resolve problem, escalate or assign to next level in accordance with escalation procedures Identify, research, troubleshoot, and resolve all Point of Sale, Inventory, Software, and Hardware related problems while navigating through various applications/systems Provide accurate information in a fast-paced environment while handing high volume inbound calls in a professional manner. Document all interactions in a contact logging system with clear and concise details Work and respond to tickets generated by voicemails, self-service tickets, and emails in a timely and professional manner Follow-through with any research on Open and Aged Tickets to ensure complete resolution in a timely manner Instruct Store Team Members through installing hardware and peripherals as needed Assists with various other technical tasks, as required, such as: imaging computers, assisting with projects, application rollouts, and preventative maintenance Perform other duties as assigned by supervisor
Required Qualifications

Experience: 0-2 years’ experience. Customer service, retail and technical Help Desk experience preferred. Experience in Microsoft Word, and Microsoft Excel preferred.

Education: High school education or equivalent. College degree preferred. Any suitable combination of education and experience will be considered.
Preferred knowledge, skills or abilities

Must possess excellent customer service skills Must demonstrate effective oral and written communications Must have the ability to work as a part of an Operations team focused on servicing our customers and improving the efficiency of all Operations functions as well as having the ability to work independently Must have the ability to handle conflict positively Must have ability to work in a fast-paced environment and react to issues with a strong sense of urgency Must be receptive to change and can adapt to changing priorities Must have good interpersonal skills and teamwork awareness Must demonstrate strong problem-solving skills Must have strong multi-tasking skills Must be capable of learning and using Help Desk technologies Must be able to work a flexible schedule, including weekends and evenings

Working Conditions

Normal office working conditions Must be able to work some nights and weekends Physical Requirements Sitting Standing (not walking) Walking Lifting up to 20 pounds Disclaimer

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.