Director, Enablement Tools

1 week ago

Austin TX, United States CrowdStrike, Inc. Full time

About the Role:
Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.

The Director of Enablement Tools & Systems is responsible for building strategy, managing, and ensuring the success of our sales enablement tools and platforms. While leading a team of administrators, you will build and implement strategies to optimize tooling for content contributors, Field enablement, and end users. You will also be responsible for identifying areas of need to address with technology, build and present the business justification, and own solutions from procurement, to implementation, and beyond. This role will require close coordination with members of several cross-functional teams to solidify goals, determine focus areas, and continually identify areas of improvement - ensuring that individual programs and initiatives align with our greater business objectives and executive priorities. Ultimately, your goal is to ensure that sellers have efficient access to, and knowledge about, the tools, training, and resources necessary to increase their effectiveness across critical sales processes. The position will report to the VP of Global Enablement.

What You’ll Do:

  • Collaborate with enablement, sales, marketing, and executive leadership on strategies and focus areas to determine priorities and gain buy-in for execution

  • Build and implement a platform enablement strategy by assessing gaps while also factoring in future growth 

  • Utilizing quantitative and qualitative data to build business cases to procure technologies that complement our tech stack

  • Work closely with stakeholders across the sales enablement, sales operations, marketing, and executive/leadership teams to optimize CrowdStrike’s sales enablement tools and platforms and drive innovation as we scale

  • Balance administrative ease-of-use with a user-friendly experience, evaluating feedback from a variety of stakeholders to determine executable action items

  • Ensure consistency and standardization while identifying opportunities for improvements in existing content formats and accessibility

  • Collaborate, align, and work with leaders to build processes that make key activities easy and enticing to participate in and effective

  • Continuous feedback, reporting and ongoing communication of enablement platform strategy and programs to sales managers

  • Lead a team responsible for maintenance, upkeep and optimization of end user experience 

  • Lead technology strategies that drive continuous improvement in sales productivity and performance.

  • Collaborate with the broader enablement and cross functional teams to facilitate streamlined access to the most time-sensitive and impactful content/learning

  • Build credibility and act as an experienced sales advocate to drive change management and reinforce established standards 

  • Provide feedback to the content design teams to ensure sales-facing assets are meeting established governance and standardization requirements

  • Help drive consumption/utilization of training, content and tooling

  • Document initiatives, actively monitor results, and build repeatable processes for successful strategies

What You’ll Need:

  • Degree: Bachelor's or equivalent experience

  • Leadership: 5+ years experience in leading high-performing enablement or sales operations teams

  • Platform Credibility: 3+ years experience in administration of and/or guiding the strategy of sales enablement platforms (ex Highspot, Seismic, Showpad etc)

  • 5+ years experience in sales enablement, sales operations, B2B sales management or a similar role

  • Communication & Facilitation Skills: Exceptional and engaging interpersonal communication style that transverses both the global and virtual world; experienced in communicating with both business and technical personas

  • Influencer & Change Agent: A high-energy individual with the ability to work with a wide range of personalities; Comfortable engaging with and communicating at all levels – must be able to conduct needs assessments with executive leadership and drive execution of changes

  • Ability to align and influence others, establish direction, achieve consensus, and execute

  • A strategic, entrepreneurial, and outcome-oriented mindset

  • Personal drive: Effective time manager, capable of developing the strategy and motivating teams to execute on the tactics and supporting programs, while managing competing priorities

  • Superb organizational and project management skills

Preferred Requirements:

  • Experience optimizing the use of cutting edge enablement platforms with mobile learning, experiential learning, gamification, and robust tracking and reporting features (including hands-on experience with Highspot, Seismic, Showpad etc)

  • SFDC Familiarity; Ability to articulate how sales tool elements align to relevant sales phases and activities

#LI-Remote

#LI-JG1

PandoLogic. Keywords: Sales Representative, Location: AUSTIN, TX - 78703
Remote working/work at home options are available for this role.

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