Leasing Specialist

4 weeks ago

Saint Paul MN, United States Thies & Talle Full time

Leasing Specialist

Leasing

Full-time

Thies & Talle Management Inc., a leading property management company with nearly forty years of experience in the multi-housing industry, has an opening for a Full-time Leasing Specialist at our apartment community located in St. Duties include rental, resident relations and general administrative duties. Must have good communication and customer service skills, basic computer skills, be well organized and detail oriented. Prior sales, retail or property leasing experience a plus Must be able to multi-task in a busy office atmosphere. Shows and leases apartments or townhouses to prospective tenants. Assists with other office-related duties as necessary to contribute to the property’s overall performance.

Interviews prospective residents and records information to ascertain needs and qualifications.
Accompanies prospects to model or available units and discusses size and layout of rooms, available facilities, such as swimming pool and saunas, location of area amenities, services available, and terms of lease.
Follows-up with prospect through thank you note, phone calls, etc.
Ensures compliance and adherence to Fair Housing laws.
Enters prospect and applicant information into Property Management software. Completes lease form or agreement and collects rent deposit(s).
Maintains emergency telephone numbers.
Prevents solicitors from contacting residents on the property.
Maintains an up-to-date resident file on every unit.
Monitors leasing process and attend employment training when required.
Provides other administrative and support assistance as needed by site office and Property Manager.

Acts as a liaison between residents and community services.
Helps residents and applicants with their paperwork.
Notifies residents of important events.
Assists with resident functions.
Files documentation in resident files.
The Leasing Specialist reports to the Property Manager. The Leasing Specialist does not supervise other employees.


Knowledge of computers and office equipment is necessary. Experience in sales and working with people from diverse religious, cultural, and economic backgrounds is desirable.

Language Skills: Ability to read, analyze, and complete documentation required by city, county, state or federal agencies. Must be able to communicate through speaking, listening, and writing effectively with residents and outside agencies.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure. Accounting and/or bookkeeping skills are a plus.

Contributes to building a positive team spirit.

Regular attendance, reliability, and punctuality are needed to be available to meet with applicants, current residents, and outside vendors during regularly scheduled office hours. The success of the property and maintaining resident satisfaction and filling apartments requires staff to be available at the convenience of applicants and residents. Most buildings or apartment communities managed by Management have small staffs and employees must be able to assist other employees in job duties and be available to respond to occasional property or tenant emergencies.

The employee will come in contact with applicants and residents from diverse cultural and economic backgrounds, including persons with special needs, where communications may pose challenges and will require additional efforts and patience.

REASONABLE ACCOMMODATIONS: Management will provide reasonable accommodations to qualified applicants and employees with disabilities in connection with its application process, modifications or adjustments to the work environment, and modifications or adjustments that allow a disabled individual to have equal benefits and privileges of employment as are enjoyed by other similarly situated individuals without disabilities, unless doing so would cause undue hardship.

EQUIPMENT AND TOOLS USED: Tools and equipment listed are representative of those typically used; other tools and equipment may be used as needed.

Use of computer, typewriter, copy machine, phone and answering service, pager, and other general office equipment.


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