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Head of Community

4 weeks ago

California, United States ChangeEngine Full time

About ChangeEngine:

ChangeEngine is Canva meets HubSpot for the employee experience. Employees are the heart of any organization—happy employees lead to happy customers. We think with an employee-centric mindset, and our product and team reflect that.

In the hybrid workplace, employees feel more disconnected than ever before. To connect with their employees, companies are sending blanket emails, running all hands, and deploying outdated solutions, such as intranet portals. People teams are not equipped to succeed and are left spending time doing manual tasks. They’re discovering, designing, and executing programs from scratch. We’re here to fix that.

ChangeEngine is founded by successful Silicon Valley/UK SaaS entrepreneurs who’ve previously raised investment from Aaron Levie (Box), Eric Schmidt (Google), and Dharmesh Shah (HubSpot) amongst 30 angels, which led to a successful exit to Jobvite in 2019.

Now, we’ve started ChangeEngine to empower companies to communicate with their employees in the most intelligent and impactful ways possible. Delivering critical and beneficial information about what their company has to offer, such as careers, benefits, software, coaching, compliance, diversity, and much more. As a result, we enrich people's work-life experience by highlighting initiatives that are truly meaningful while staying within their current workflow.

At ChangeEngine, we’ve closed our $10M Series A, led by Threshold Ventures (early investors in Box, Rippling, and Talkdesk), with participation from Struck Capital and Bonfire Ventures. We’re well-positioned to scale our go-to-market and product.

ChangeEngine is one of Fortune’s 100 top SMB Workplaces that has received the Great Place to Work award ( see certification ). Joining us, you’ll be a key part of our Cultural Building Blocks as we pave the way for the future of work.

We are seeking a Head of Community & Events to spearhead our advisory network, community engagement, and offline events. This role is crucial for enhancing our brand awareness, driving engagement with our advisory, and evangelizing our brand. The ideal candidate will be a strategic thinker with a talent for creating compelling content, fostering vibrant community interactions, and maintaining consistent engagement both online and offline.

Key Responsibilities:

  • Advisory Community Engagement Strategy: Develop and implement innovative strategies to foster a vibrant community and enhance engagement with advisors across various platforms.
  • Event Management: Plan, organize, and execute engaging virtual and in-person events that align with our mission to enrich employee experiences and strengthen community bonds.
  • Advisor Placement: Work closely with our advisory network to place them in senior roles within our existing and prospective client base.
  • Content Creation for Community Building: Create compelling content tailored for community interaction and engagement, including roundtables, advisor webinars, and LinkedIn-focused content.
  • Brand Advocacy and Outreach: Cultivate relationships with community influencers, brand advocates, and thought leaders to expand our reach and influence within the industry.
  • Metrics and Reporting: Measure and report on the effectiveness of community and event strategies, using data to drive improvements and demonstrate ROI.

Skills & Qualifications:

  • Bachelor’s degree in Marketing, Communications, Business Administration, or related field.
  • Proven experience in leading community engagement and event management, preferably within a SaaS or HR Tech environment.
  • Exceptional communication skills, capable of crafting engaging content and effectively communicating brand values.
  • Creative and strategic thinking skills with a proven track record of driving growth and engagement through innovative community initiatives.
  • Technical adeptness in managing online platforms and community tools to enhance user interaction and experience.
  • Check out our Cultural Building Blocks
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