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Scheduler/Support Staff for Medical Office

1 month ago

Columbia MD, United States SCA Health Full time

Scheduler - University of Maryland, Waterloo
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University of Maryland - Waterloo ASC
Healthcare Delivery
Full-time
Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care.
We lead the industry in value-based payment solutions through our Global 1 bundled payment convener, that provides easy predictable billing to patients.
We help physicians address everything beyond surgical procedures, including anesthesia and ancillary service lines.
Responsible for scheduling all outpatient surgeries and procedures as requested by the physician or the physician’s office staff.
Responsible for obtaining and adding patient demographics and insurance information into the billing system.
Coordinates efforts with the Director of Nursing to ensure availability of needed equipment, requested staff, and/or ancillary services.
Prepares and distributes the daily surgery schedule to the Nursing Managers, RNs, Pre-Op and PACU Nurse and Technicians, Business Office Manager.
Responsible for communicating to the Director of Nursing, and other appropriate employees, for same day and next day add-on cases.
Responsible for communicating any potential scheduling conflicts to the Director of Nursing.
Promptly communicates any patient problems to the Business Office Manager and/or Director of Nursing.
Maintains positive communications with the medical staff members and their office personnel.
Responsible for monitoring and maintaining and releasing block time.
Responsible for preparing daily bank deposits for monies received at the surgery center.
Cross-training to cover the front desk for lunches, breaks, and extended absences of the Receptionist/Admitting Clerk.
The Scheduler shall also be cross trained in medical records, chart preparation, collections, and patient account advocacy duties.
Perform other clerical duties as directed by the Business Office Manager.
Minimum one (1) year scheduling experience in an ambulatory surgery facility, acute-care hospital, or doctor’s office