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IT Systems Administrator
1 month ago
ARi is a fast-growing global engineering firm headquartered in East Peoria, IL, USA. Our power of “i” represents the innovation, intelligence, ingenuity, and insight that differentiates us from our competition. With 1,500 engineering talent worldwide, representing multiple nationalities and countries, we are well-positioned to deliver sophisticated and custom solutions to our clients.
The primary responsibility of the Systems Administrator is to provide IT support to all levels of staff. Support requested will consist of disbursement, tracking, collection, and follow-up of assets. Managing inventory system, quick response time to support tickets, imaging process, creating and continuing strong working relationships with vendors, promptly identifying hardware issues, and submitting warranty claims on assets. Collaborate with our IT Awareness Program information team. Troubleshoot (but not limited to) software, RDP/VPNs, hardware, and other Network Equipment (i.e., The Systems Administrator will keep a flexible schedule to assist with infrastructure and implementation of technical issues.Collaborate with different tiers of staff and management.
Engage with staff to produce positive and long-term solutions for projects.
Ensure availability for assisting staff members with technical issues.
Bachelor's Degree in relevant field
Knowledge of Office 365, Active Directory, and Azure
Fundamental knowledge of network concepts and protocols (RDP, VPN, and SMB)
Experience with VOIP servers and phones
Inventory assessments such as projecting future IT requirements for onboarding new employees
Highly organized and process-oriented, ability to handle multiple tasks/projects at once.
Bachelor’s degree or equivalent experience and certifications in relevant field
From day one, we offer our full-time employees group health, dental, and life insurance coverage. We also understand the importance of recharging your batteries, and that is why we offer paid time off, sick days, company holidays, maternity/paternity leave, and bereavement to full-time employees.
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