Patient Experience Specialist/ Ophthalmic Technician

4 weeks ago

Austin TX, United States SharpeVision Full time

Join SharpeVision and work with a national leader in refractive surgery bringing clear, unencumbered sight to people from around the world. Our goal is to help our patients realize their full human potential. We believe in the power of technology to transform lives, and we believe we are here to be part of it. The day is coming when no adult will need to put plastic in their eyes or on their face to see clearly. Medical/Dental/Vision Insurance
· Paid Holidays, including 1 Birthday Holiday
· Long & Short Term Disability Insurance
· This job creates the SharpeVision experience for our patients by providing them with prompt service, quality care and maintaining a clean and comfortable clinic environment. Deliver superior customer service to all patients by acting with a patient-focused attitude and building a personal connection with the patient. Give the best service to our patients which may require being flexible in performing different tasks within the center.
Perform all front desk duties which includes but not limited to check-in & check-out, phones, insurance verification, and payment collections.
~ Perform Ophthalmic Technician duties which includes a variety of tests, taking patient medical histories, administering ophthalmic medications, and using various pretesting equipment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
No direct healthcare experience required, but previous experience is a plus. Ideal candidates include those with client-facing customer service or sales experience in high-end establishments including concierge medicine, spa, hotel, fine dining, retail or membership clubs.
Computer Skills:
Microsoft Windows, Microsoft Office Suite, Email, Calendar and Scheduling Software, Medical Software, Internet, Data Entry
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work environment is structured. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Job Type: Full-time
Dental insurance
~ Flexible schedule
~ Health insurance
~ Health savings account
~ Paid training
~ Retirement plan

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