Director, Business Strategy

3 weeks ago

Lone Tree Douglas County CO, United States Charles Schwab Full time
Your opportunity

Director, Business Transformation

Business Transformation Directors are critical new roles reporting to the new Business Transformation and Strategy Lead in Transformation Services, a newly created organization charged with the acceleration and delivery of enterprise priorities transforming the company. Business Transformation Directors will serve as the primary Transformation Management Office (TMO) point of contact for major efforts within the TMO’s mandate and will partner closely with enterprises to drive transformation efforts from strategy through implementation and execution.

  Key Responsibilities:

  • Partner closely with enterprise leaders to drive transformation efforts from strategy through implementation and execution.
  • Develop a deep understanding of the enterprise we are supporting, including its business model, organizational strengths and opportunities, culture, etc.
  • Design transformation strategies and roadmaps to meet firm-wide and enterprise-wide objectives
  • Stand-up teams and routines required to execute against transformation strategies and roadmaps
  • Oversee implementation and execution of transformation work, which includes adapting plans as needed and proactively managing risks and issues
  • Communicate to stakeholders, amplify engagement, and ensure needs are met throughout the transformation efforts (e.g., ensuring alignment with the vision, sustaining a sense of excitement and enthusiasm, ensuring field readiness, etc.)
  • Lead matrixed team members, with potential for direct team leadership, towards successful transformation outcomes
  • Support the broader portfolio of TMO initiatives by providing surge support where needed
  • Help strengthen Schwab’s overall “change muscle” by regularly contributing to transformation best practices and supporting broader Transformation communications.
What you have

Ideal Candidate Profile:

  • Business Acumen – Deeply understand company strategy, how transformation ambitions link to the specific workstreams/initiatives; able to forecast workstream performance and suggest interventions.
  • Strong relationship builder – Has strong interpersonal skills and teamwork skills to collaborate with workstream owners, business counterparts, etc.
  • Bias to action – Dives into discussions as needed versus solely plan/track 'from the center.'
  • Works horizontally – Collaborates across teams in the organization with workstream & initiative owners to manage interdependent complexities, roadblocks, milestones.
  • Experience with project management – Able to manage project management resources with governance & routine focus; able to independently track required routine and day-to-day work.
  • Strong communication – Has proven strong communication and management skills to increase messaging with TMO team, workstream & initiative owners & teams.

  Key Experiences:

  • 10+ years of work experience, including 2-3 years of experience in program management, business analysis or strategy, with a consulting firm or strategy group in a large organization.
  • Superior analytical skills, creativity in problem solving, and attention to detail.
  • Superior communication skills, both written and verbal, with demonstrated ability developing materials and effectively presenting information.
  • Extensive experience leading readiness efforts for large-scale, multi-year pre- and post-merger integrations.
  • Experience in matrixed and direct team leadership
  • Strong executive presence and relationship management skills; ability to influence senior leadership and enroll employee support and engagement.
  • Comfort dealing with ambiguity in a dynamic and fast-moving work environment.
  • Expert user of PowerPoint and Excel.
  • Personally and professionally aligned with Schwab's vision and values, and a strong interest in financial services.

What’s in it for you

At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

  • 401(k) with company match and Employee stock purchase plan
  • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
  • Paid parental leave and family building benefits
  • Tuition reimbursement
  • Health, dental, and vision insurance

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