Director, Business Relationships
4 weeks ago
Title: Director, Business Relationships
General Characteristics
- Overall responsibility for serving as the strategic interface with assigned business units for the purpose of business/IT strategy development, solution discovery, service management, risk management and relationship management.
- Serves as the business relationship linkage between the business units and IT (at the executive level).
- Provides highly-valued strategic consulting level support and guidance through key IT initiatives.
- Communicates decisions, priorities and relevant project information to appropriate levels of staff regarding business unit requests, projects and initiatives.
- Proactively shares knowledge of technology risks and opportunities to build competitive advantage and improve efficiency and effectiveness of business units.
- Proactively serves as a “trusted advisor”, and is the primary point of contact from IT for business line executives, managers and key contacts and represents IT in selling IT services and capabilities.
- Provides support in delivering technology products and services to ensure business satisfaction.
- Strives to be a valued and preferred IT service provider to all business partners.
- Focuses on strategic initiatives and plans, proactive, anticipatory and driving in nature and provides significant value to business units.
- Facilitates the planning and execution of business changes through the use of technology.
- Serves a lead role in enabling the business to achieve their objectives through the effective use of technology.
Dimensions Education:
- Bachelor’s or Master’s Degree in Computer Science, Information Systems, Business Administration, or another related field. Or equivalent work experience.
Experience:
- A minimum of 10 years of IT and business work experience with a broad range of exposure to various technical environments and business segments.
- At least 3 years of experience with managing team(s) responsible in strategic planning, business development or client management and working with a broad range of diverse and complicated business units.
- Must possess very strong business acumen.
Breadth:
- Senior level management.
- Works with business unit and corporate staff executives to develop a technology strategy that aligns with IT and across all business units.
- Must have strong understanding of each business unit to include their business drivers for success, process and approaches to business models.
- Frequently reports to a Chief Information Officer, IT Chief Operating Officer or Chief Technology Officer.
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