Senior Account Technology Strategist

3 months ago

Memphis TN, United States St. Jude Children's Research Hospital Full time

Jude Children's Research Hospital
Jude Children’s Research Hospital is consistently ranked on Fortune Magazine’s “100 Best Places to Work For” list. Because at our world-class pediatric research hospital, every one of our professionals shares our commitment to make a difference in the lives of the children we serve. The result is a collaborative, positive environment where everyone, regardless of their role, receives the resources, support, and encouragement to advance and grow their careers and be the force behind the cures.
Jude Children’s Research Hospital is to advance cures, and means of prevention, for pediatric catastrophic diseases through research and treatment. Jude seeks a highly motivated and self-driven critical thinker to join our Strategic Technology and Transformation Office. As a principal operational strategy advisor, you will play a crucial role in leveraging data and your business acumen to advise and drive strategic decision-making, optimize processes, and improve overall performance within the Information Services department. In this position, you will be responsible for analyzing and interpreting complex data to provide strategic insights and recommendations to support decisions across a multitude of teams throughout the Information Services department. You will collaborate with cross-functional teams to identify opportunities, assess risks, and develop data-driven solutions that enhance our operational efficiencies, service delivery, and customer experience.
An individual will be successful in the role if they are able to systematically gather data through observation or experimentation; analyze and interpret the data to draw meaningful conclusions; The ideal candidate possesses a combination of data collection, analysis, critical thinking, problem-solving, and advisory skills.
Leverage data-driven insights to guide strategic planning, resource allocation, and risk assessment.
Design and implement performance measurement frameworks to assess the effectiveness of Information Services’ initiatives, projects, and processes. Create visually compelling dashboards and reports to effectively communicate complex data insights to stakeholders, including senior management and executive leadership.
Collaborate with cross-functional teams, including IT leaders, business analysts, and stakeholders, to understand their need and provide data-driven solutions. Create and execute a framework for assessing and monitoring the cost of services provided by the Information Services department. 
This includes creating dashboards, providing guidance on the development of leading key performance indicators (KPIs) tracking metrics, and delivering regular updates to the Information Services’ executive leadership team.
Analyze economic data, including financial statements, market trends, and industry benchmarks, to identify patterns, trends, and opportunities for improvement.

Minimum Education and/or Training:
Bachelor’s or master’s degree in computer science, engineering, business (economics or finance preferred), or related field.
Master's degree (such as MBA) preferred.

Minimum Experience: 8+ years of progressive experience in a client-facing environment interacting with senior and executive leadership at the department and organization level.
Highly prefer 8+ years of progressive experience working with Information Technology Operating Models or Healthcare Operations.
Strong analytical skills with the ability to interpret complex data and draw meaningful conclusions.
Strong foundation in statistical analysis, machine learning, data modeling, and data visualization
Proficiency in statistical analysis tools and financial modeling software.
Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.
Shows expertise in taking a structured approach to analyze and resolve issues.
Can present/facilitate independently in senior-level meetings. Presents information as a structured story and anticipates questions well.
Keeps teams energized and focused on high-quality results.
Thinks long-term in building and executing metrics-driven plans and stretch goals for St. Builds structures and processes with clear lines of authority and accountability so teams know what they are empowered and accountable to do.
Defines standardized and effective user business/systems analysis and requirement gathering processes for large and complex technology projects related to functional area.
Proactively engages with customers to seek feedback and suggestions to deliver high quality service within own area.
S. state and municipal pay transparency laws, St. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. Diversity, Equity and Inclusion
Jude Children’s Research Hospital has a diverse, global patient population and workforce, built on the principles of diversity, equity and inclusion. Our founder Danny Thomas envisioned a hospital that would treat children of the world—regardless of race, religion or a family’s ability to pay. As we accelerate this progress globally, we believe our legacy of diversity, equity and inclusion is foundational to success. View our Diversity, Equity and Inclusion Report to learn about the hospital’s roots in diversity, equity and inclusion, where we are today and our aspirations for an even better future.
Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities.

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