Director, Online Business Operations

Found in: Jooble US O C2 - 1 week ago

San Diego CA, United States Soccer Shots Franchising Full time

The Soccer Shots San Diego SDCC Director of Operations is responsible for management related to Soccer Shots’ programming, growth and exceptional coaching staff throughout the entire territory. As a leader in the franchise’s leadership team, this Director is responsible for:
Following established plans and strategies to strengthen the current business while expanding the customer base; Meet weekly, seasonal, and annual timelines and deadlines to ensure the team is adequately staffed for planned growth and program excellence.
The Director of Operations leads a team of Program Coordinators and coaches to create and maintain season and annual plans. Administrative Role *Ideal Candidate Base Salary: $55k-$75k
~ Coach/Team Management
~ Training, teaching, and providing instruction to coaches
~ Managing department staff to include Coaching Coordinator(s) and seasonal interns
~ Managing equipment, gear, and supplies
~ Oversee all office functions
~ Manages online platforms, Configio, When I Work, Google Drive
~ Oversees all operation accountabilities
~ Accountable for customer experience online and over phones
~ Maintains professionalism in office appearance and culture
~ Upholds customer and employee process and policy
~ Key member of Leadership Team L10s (EOS Worldwide Operating System)
~ Represents Soccer Shots at community and Soccer Shots run events, a minimum of 1 time per quarter
~ Responsible for departments inventory & purchasing / budget
~ Responsible for payroll systems, employee timesheets and 401k program
~3-5 years of management experience
~1-2 years of experience in payroll systems, 401k programs, accounts payable/receivable
~ Degree in Business Management, Business Administration or Finance preferred
~ Reliable transportation to travel to classes all over San Diego and San Diego County
~ The ability to communicate with the Soccer Shots office while in the field
~ Proof of 12 Early Childhood Education (ECE) units or enrolled within first 1 year of employment
~ Completion of the Mandated Reporter Training; Continued training in Child Development, Education, and Leadership
~ Availability 90% of Soccer Shots business hours, Saturday’s required

As the Director of Operations, two working afternoons/evenings are required, at least one of which will include coaching. Shared coverage of some Saturday or Sunday mornings is also required (phone, cancellations, subbing, etc.). At times, position is required to stand, run, walk and communicate in an outdoor environment through duration of work assignment.
Include with Application:
Monday through Friday. Occasional events may require flexible hours for evenings or weekends.
are times when flexible hours are needed.
Full Time
Flexible schedule
PTO + Health Benefits (12+ Paid Holidays)
Mileage reimbursement
Premium Company Cell Phone + Unlimited Data
All leadership team members and staff are expected to work from the Soccer Shots Office. Remote work can be approved as needed. Weekly meetings will take place at the office (92111).
This is a full-time and salaried position with access to medical, dental, and vision benefits. Key Performance Measures
Responds immediately to coaches, customers, supervisor, and other support staff within 24 hours.
Meets weekly, seasonal, and annual timelines and deadlines. Meets seasonal performance goals. Goes above and beyond expectations to develop, teach, and train a high-quality team of coaches every season.
Adheres to all company policies and represents Soccer Shots with professionalism and integrity.
Soccer Shots attracts high-quality employees with a passion for positively influencing children, their families, and the community, and also sports and healthy activity, teaching and leadership, business, and/or marketing and communications.
Soccer Shots is an engaging children's soccer program for children ages 2-8 with a focus on character development. Our caring team positively impacts children's lives on and off the field through best-in-class coaching, curriculum and communication.
We train the best coaches in the business
We put every Soccer Shots coach through our comprehensive training program to receive certification that includes learning the use of developmentally appropriate coaching techniques.
Our coaches are routinely evaluated and undergo ongoing training.
Our coach selection process evaluates not only the ability to coach soccer, but, more importantly, the ability to engage and inspire children.
Our families experience exceptional customer service and ongoing communication
Members of the Soccer Shots team must be excellent communicators – with children, with parents, with partners and with each other
Our developmentally appropriate curriculum places an emphasis on character development and skill building.
Whether you’re looking for a part-time, flexible job, or a full-time career - if you have a passion for positively impacting children or youth sports, we’d love to talk to you. #

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