Medical Support Partner

4 weeks ago

San Jose CA, United States ByteDance Full time

San Jose Regular Corporate Function / Support Job ID: A241476
With a suite of more than a dozen products, including TikTok and Helo as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.Our products are built to help imaginations thrive. About DepartmentHere in the Organization Culture department, we're the frontline guardians and promoters of our values, mission and vision within the company facing an audience of diversified staff around the world. From diversity & inclusion, study of organizational behaviors and effectiveness to event planning and creative designs of cultural items, our daily work covers a broad spectrum of topics related to people and culture.About the teamThe Culture Training and Mechanism team is part of ByteDance's Global Organization Culture department. The team is responsible for enhancing awareness, understanding and practice of our company culture. Culture training/workshops: Culture mechanisms/processes: Integrate culture within management mechanisms such as recruiting, onboarding, performance management, recognition and leadership development.This role will be responsible for designing and developing solutions that drive alignment towards our mission and core values, ensure our culture is embedded and integrated into the employee lifecycle, design company-wide management training and mechanisms that enable the practice of our culture, and develop tailored cultural solutions to meet the needs of our diverse, global businesses.This role will collaborate with several stakeholders, such as Organisational Culture Business Partners (OCBPs), HR Business Partners, Recruiters, Performance & Incentives Team, HR Operations, & Employer Branding. You'll be supported by our wider Organisational Culture team (comprising of specialists in culture content production, culture events/marketing, culture measurement and Diversity and Inclusion).The role would suit someone with broad expertise across HR processes, who can think innovatively to define creative ways to embed culture across the employee lifecycle. Build deep understanding of our organisational culture, company history and management philosophies and how they influence our ways of working. Support the practice of company culture for employees and leaders through integration of culture into company-wide management training programs and mechanisms, such as recruiting, onboarding, performance management, reward and recognition, cross culture collaboration, leadership development.-Assess and identify culture gaps from businesses, and proactively design, deliver, and evaluate practical solutions to address cultural challenges.-Effectively enhance understanding of company culture for employees and leaders; approaches include but are not limited to: development of learning content and toolkits, training development (online/offline), workshop facilitation.
Relentless in pursuing solutions to resolve root cause issues, and pragmatic in prioritising solutions which can help individuals/teams achieve actual business results.-Flexible and agile: Driven by data, logic and context: Courageous: Dare to take calculated risks and seek challenging goals, rising above boundaries/ limitations.Applicants should be willing to work from the office a minimum of 3-4 days a week (subject to change), and be willing to travel locally and internationally.First hand experience in building a culture within your own team/or a client team, which enabled wider business priorities whilst sustaining employee engagement.-Practical experience designing or implementing/executing a broad range of HR/management processes and systems, such as recruiting, onboarding, performance management, reward/recognition.-Experience in design, development and delivery/implementation of leadership development workshops and/or employee experience initiatives for Global audiences including the Mainland China population. Business proficiency in Mandarin would be advantageous.-Subject matter does not need to be HR/ learning related and can be a 'business'/'technical' field.-Experience in change, project and/or product management. Including needs analysis, business consulting, data mining, stakeholder management, project management.-A proven track record of global, cross-functional partnership and relationship management. Fluent in English; advantageous to have business proficiency in Mandarin.Our platform connects people from across the globe and so does our workplace. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. ByteDance Inc. is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at
Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.
Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements.

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