Guest Services Agent

3 weeks ago


Scottsdale AZ, United States VSA Resorts Full time

Vacatia is an innovative hospitality company reinventing the timeshare experience across discovery, booking, and stay. Like what Epic Pass did for the ski industry, or how Netflix replaced Blockbuster as a way for consumers to consume content easily, our mission is to develop next-generation travel programs delivering the best vacation experience for families to anticipate and enjoy, year after year. Learn more about Scottsdale Camelback resort by visiting our website:

Perform balance of shift revenue and bank at end of each shift.
Make new reservations for walk ins or future guests.
Monitor video cameras for guest/staff safety and rule enforcement.
Ensure proper policies regarding homeowners, resort members, and day use are enforced.
Assist with training new associates on procedures and policies.
Complete and submit daily shift task list to Supervisor(s).
Competent in all facets of owner services and leisure services operations and procedures. Provide assistance when required.
Demonstrate a clear understanding of SCR's policies and procedures.
Keep all work areas clean and stocked.
Medical
~ Dental
~ Intermediate knowledge of Computer Applications
Cash Handling Experience
Must be able to lift 30 lbs, move, stand, walk, transverse, crouch/stoop, kneel, repetitive hand/wrist motion, reach, bend, see, recognize, distinguish, convey information and converse with staff & Guests with great consistency.
Consistent viewing of computer screen.
An application must be completed for each position for which you are applying. Qualified and interested individuals may submit their application to Human Resources.
The specific requirements, duties and skills set forth in this job description are intended to be all-inclusive as of the date this document is prepared. 5 Hourly Wage



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