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Medical Support Administrator

4 months ago

Ypsilanti MI, United States Villa At Parkridge Full time

Medical, dental, and vision insurance
Paid vacation and holidays
Tuition reimbursement
This Administaror acts as the director of the facility and representative in the community and is ultimately responsible for overall facility management, profitability, patient care and business decisions in all aspects related to operations. This position requires excellent skills in time and stress management, must be calm, patient and of professional demeanor and have a deep understanding of both the clinical and business aspect of running a long-term care nursing facility.
Authorizes overtime.
Reassigns employees from one area to another area as facility needs dictate.
Enforces facility policies with authority to issue Disciplinary Action Reports as needed.
Receives and handles employee complaints
Participates in training programs and assists in orientation of new staff.
Annually develops and implements a sound business plan that results in provision of quality care and a maximum return on investment.
Oversees the placement of prospective residents to ensure that residents’ physical, mental and psychosocial needs are met by the facility and who meet the financial requirements.
Accounts Receivable
Ensures the maximum collection of accounts receivable.
Reviews Aged Trial Balance (ATB) and oversees the collection of Accounts Receivable by the Business Office Manager.
Ensures an effective Performance Improvement (QAPI) process is in place to identify and resolve facility problems.
Net Operating Income
Labor and Workforce Planning
Directs workforce of the facility.
Ensures effective workforce planning and recruits quality candidates.
Ensures Employee Survey is conducted annually and develops an action plan to correct issues identified. Receives and handles employee complaints.
Enforces facility policies and issues Disciplinary Action Reports as needed.
Reviews and approves facility payroll and time records.
Participates in training programs and assists in orientation of new staff.
Reimbursement
Ensures all reimbursement opportunities are fully attained.
Ensures proper and timely completion of all paperwork required for reimbursement
Patient Trust Accounts
Supervise administration of patient trust accounts.
Audits patient trust accounts quarterly and as needed.
Resident Satisfaction
Responsible for overall resident satisfaction.
Reviews Resident Satisfaction Surveys to ensure that the facility is meeting customer expectations.
Ensures that the facility’s PI committee reviews the Resident Satisfaction Survey results and develops appropriate action plans to correct problems identified.
Performance Planning
Annually develops performance objectives for each department head. Quarterly evaluates the status of objectives and performance of standards. Annually makes salary recommendations based on performance. Risk Management
Ensures that the facility has an active, effective Safety Committee.
Reviews lost days to ensure facility safety programs and claims management is effective.
Ensures facility’s compliance with all safety requirements and OSHA regulations.
Implements transitional duty policy for the facility (for individuals with a Villa on-the-job injury).
Oversees the proper maintenance of the building, grounds and equipment to ensure a safe, sanitary, and attractive environment for residents/patients and employees and to protect company assets through proper preventative maintenance.
Participates in development of facility budget.
Operates the facility within budgetary guidelines. Treats all residents, visitors, and staff with courtesy.
Attends and participates in in-service training, performance improvement (PI) committees and other meetings as scheduled and directed.
Knows and follows facility rules.
Demonstrates proper use of equipment. Reports equipment needs or repairs.
Follows facility smoking policies. • Reports and documents any incidents or accidents of resident/patients, staff or visitor to the appropriate facility personnel.
Performs duties, which may include transportation or residents/patients, as assigned in Facility Disaster Plan.
Follows infection control standards, policies and procedures.
Resident Rights
Knows Resident Rights. Helps the residents/patients exercise and/or protect their rights
Ensures that resident/patient complaints are addressed.
Maintains confidentiality of resident/patient information.
Follows and adheres to Villa’s policies and procedures implementing HIPAA requirements for the privacy and security of protected health information.
Reports all suspected violation of company’s HIPAA policies or procedures to Facility Compliance Officer.
Michigan Nursing Home Administrator License required.
Bachelor’s Degree in Health Administration of related required. This description has been prepared to assist individual VILLA Facilities in evaluating various classes of responsibilities, skills, and working conditions. Facilities are independent Limited Liability Companies are free to amend or promulgate other guidelines. Nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under supervision. Nothing contained herein is intended or shall be construed to create or constitute a contract of employment or establish employment at will between any employee or group of employees and the facility. The facility retains and reserves any and all rights to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper.
Villa Facilities are Equal Opportunity Employers and do not discriminate based on any protected right such as race, color, nationality, gender age, disability or any protected applicable right under the National Labor Relations Act.