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Clinical Support Associate

2 months ago

Ypsilanti, Michigan, United States Trinity Health - IHA Full time
Job Summary

We are seeking a highly organized and detail-oriented Clinical Support Associate to join our team at Trinity Health - IHA. As a Clinical Support Associate, you will provide exceptional support to our clinical staff, ensuring a smooth and efficient patient experience.

Key Responsibilities
  • Patient Support: Greet and escort patients to examination rooms, collect patient paperwork, and ensure accurate completion of patient encounter forms.
  • Administrative Support: Schedule patient appointments, maintain medical supply inventory, and perform other administrative tasks as needed.
  • Communication: Communicate effectively with patients, providers, and other staff members to ensure timely and courteous follow-up regarding patient questions and concerns.
  • Team Collaboration: Work collaboratively with other clinical and office staff to ensure efficient and service-oriented office flow.
Requirements
  • Education: High School Diploma or equivalent required.
  • Credentials: Successful completion of a related program and/or current C.N.A., EMT, PCT, etc. preferred.
  • Experience: Minimum of [insert time] years of experience in a clinical or administrative role.
  • Skills: Excellent communication and organizational skills, ability to work effectively in a team environment, and proficiency in operating a standard desktop and Windows-based computer system.
Working Conditions

This role operates in a medical facility and requires regular walking to various locations around the hospital/clinic. Employees will be working where there is patient care equipment. Hazardous materials, including bloodborne pathogens and bodily fluids, are also present. Exposure to sharps, x-rays, patients' conditions, and some unpleasant sights, smells, and contagious diseases are possible.