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Customer Service Associate

2 months ago

Olathe KS, United States TEKsystems Careers Full time

Greets clients over the phone in a warm and friendly manner.
-Delivers consistent communication and is tactful and diplomatic when interacting with clients.
-Creates Salesforce Cases, when applicable, and closes cases after issue has been resolved with the client.
-Communicates with various levels of management and departments effectively.
Follows software policy and remains logged in to auto-dialer system to receive inbound calls and be available for auto-queued outbound calls.
-Shift: *
Monday to Friday
Customer support
call center
parts managment
computer operation
*Entry Level





We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.