Product Director

4 weeks ago

Berkeley CA, United States Fiserv, Inc. Full time

Clover Product Commercialization, Manager page is loaded Clover Product Commercialization, Manager Apply remote type Onsite locations Hagerstown, Maryland Berkeley Heights, New Jersey time type Full time posted on Posted 2 Days Ago job requisition id R-10332961

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Clover Product Commercialization, Manager

What does a successful Clover Product Commercialization, Manager do at Fiserv?

You will be responsible for building a strategic relationship with leaders within Fiserv & the Joint Venture to facilitate growth of Fiserv products and solutions with an emphasis on Clover. To be successful you must have a consistent track record of strategy execution. You will align channel product requirements with our solutions portfolio to deliver differentiated customer value. As the strategic advisor to the partner, you are required to have an in-depth understanding of the client’s goals & strategies as well as Fiserv’s product suite.

What you will do:

  • Manage product commercialization and full socialization to the channel partner. Including pricing and contract negotiations with legal and finance partners.
  • Partner with Fiserv product leads, DSR and training to understand roadmaps, functional impact to existing and new Fiserv product, and share that information with stakeholders frequently.
  • Directly responsible for educating and enabling our JV partner on Products, feature sets, and enhancements and working with Fiserv product and engineering teams to determine market and product impact
  • Communicate and share sales, revenue and penetration results as it pertains to Fiserv products and services with partner and Fiserv leadership
  • Ability to understand the competitive landscape and develop and deliver training addressing the needs of the client and sales
  • Ability to effectively communicate verbally and in writing changes, updates, etc. to Fiserv’s entire distribution channel and partnerships in a very structured, high-energy format – monthly sessions, weekly updates, as needed, both written and verbal
  • Must be comfortable working with internal and external partners; engage audiences of varying levels within the organization (e.g. support staff teams, vendors, and channel leads)
  • Will act as a liaison to our sales org, fielding one off questions or escalations. Responsible for tracking and resolving in a timely manner

What you will need to have:

  • Bachelor’s degree or a combination of work, education, and military experience.
  • 5 years of experience in sales and/or business development roles with successful demonstrated performance against quota for multiple years.

What would be great to have:

  • Demonstrated ability to build and sustain relationships at a senior level with clients gaining trusted advisor status.
  • Strong influencing and negotiation skills.
  • Experience with Fiserv products.
  • Prior experience of successfully working in a dynamic, matrix environment.
  • Possess a fundamental understanding Fiserv products including Clover
  • Prior knowledge of Fiserv and former First Data product offerings.

Travel Required: Ability to travel approximately 10%.

This role is not eligible to be performed in Colorado, California, Hawaii, New York or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

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There's a reason why Fiserv is the global leader in information management and electronic commerce systems for the financial services industry. It's our people. If you are a talented professional who gets excited by the challenge of helping Fiserv lead the transformation of financial services technology for our clients' benefit, we encourage you to explore career opportunities with Fiserv, where turning possibilities into realities is the norm.

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