Marketing and Customer Service Manager

2 weeks ago

Waukesha WI, United States Tempositions, Inc. Full time

Marketing Manager & Inside Sales/Service Manager I 5+yrs Exp I Waukesha, WI I OnSite I $100-$120K I USA Auto Equipment/Parts Mfg I Excellent Benefits, Culture, and Growth Opportunites
 
This role offers an exciting opportunity to drive marketing and customer service initiatives for an innovative, thriving and growing auto parts manufacturing organization. Our parts are used in professional race cars and are made in the USA.
This role and requires learning and understanding our customers to effectively develop and execute our marketing strategies. You will have full freedom in developing and deploying product and marketing strategies.
You will also lead a team of (3) direct reports in marketing, inside sales/service, and logistics.
Leverage customer and install base analytics to identify up-sell and cross-sell opportunities in collaboration with commercial resources.
Lead and Mentor (3) direct reports to unify and execute marketing strategies and impeccable customer experiences.
Monitor financial, technological, regulatory, and demographic trends to identify new market opportunities.
Conduct market research and price point analysis to support new product introductions and market expansions.
Oversee the Marketing Department to enhance the effectiveness of marketing collateral, communications, and digital strategies
Drive the creation of sales tools including playbooks, qualification guides, and ROI calculators to support the sales process.
Manage proactive customer touchpoints through multiple channels such as website, social media, and virtual meetings.
Lead Commercial S&OP process and contribute to strategic planning phases.
Manage Channel Network Agreements and maintain consistency in messaging and branding.
 
BS/BA in Sales, Marketing, Business Administration, or related field.
Minimum 5 years experience in strategic marketing in manufacturing, auto experience a plus
Experience in marketing strategies for a manufacturing company
Strong leadership, project management, and intercultural communication skills.
Ability to travel domestically and internationally (~10-15%).
Utilize customer and install base analytics to identify up-sell and cross-sell opportunities in collaboration with commercial resources.
Monitor financial, technological, regulatory, and demographic trends to identify new market opportunities.
Conduct market research and price point analysis to support new product introductions and market expansions.
Proficiency in Microsoft Office Suite, CRM systems, and web tools.
 
This is a confidential search, so I cannot disclose the name of the organization until we meet. We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.

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