BDC/Internet Director Automotive

Found in: Jooble US O C2 - 3 weeks ago


Fullerton CA, United States Razr Corp Full time

This is for a Large Used Car Dealership (Fullerton/Orange area)

Industry: Automotive

Schedule: Mon-Fri 9-6 (some flexibility)

On-site only, no remote working

Base pay $60,000/ year

Bonus potential: $57,00/year

Total Compensation Potential is $117,000/year based on performance.

Reporting Structure: Reports to the General Sales Manager

Job Summary:

Ingram Interactive, a leading automotive industry company, seeksa highly motivated and experienced BDC/Internet Director for a client.As the BDC/Internet Director, you will oversee and manage our Business Development Center (BDC) operations. You will play a crucial role in driving sales, enhancing customer experience, and optimizing the efficiency of our BDC/Internet department.

Responsibilities:





  • Monitor and ensure adherence to the processes and policies to maximize the performance of the BDC/Internet department

  • Lead and manage a team of BDC representatives to achieve sales targets and customer satisfaction goals

  • Manage the Internet Sales Managers within the Internet Department

  • Monitor and analyze key metrics to identify areas for improvement and implement necessary changes

  • Collaborate with other departments, such as sales and marketing, to ensure seamless coordination and alignment of efforts

  • Establish and maintain effective communication channels with customers to build strong relationships and enhance the overall customer experience

  • Stay up-to-date with industry trends and best practices to continuously improve the BDC operations

  • Train, mentor, and motivate BDC representatives to enhance their skills and performance

  • Prepare regular reports on the performance of the BDC department and present findings to the management



Qualifications:





  • Bachelor's degree in Business Administration, Marketing, or a related field Preferred

  • Proven experience in a similar role, preferably in the automotive industry

  • Strong leadership and management skills with the ability to inspire and motivate a team

  • Excellent communication and interpersonal skills

  • Ability to analyze data and make data-driven decisions

  • Proficiency in CRM software and other relevant tools

  • Ability to work in a fast-paced and dynamic environment

  • Strong problem-solving and decision-making abilities

  • Pass a background and drug test



If you are a results-oriented individual with a passion for the automotive industry and a proven track record in managing BDC operations, we would love to hear from you. Submit your resume toIngram Interactive and take your career to new heights

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