Coordinator - Support Services - Part-Time Nights - Weekend
4 weeks ago
Representing a high-impact approach to improving student outcomes, Engage U aims to facilitate innovative and holistic pathways to higher education for all students. The Herriman-based Engage U Coordinator will coordinate targeted programming, perform engagement-centered community outreach, and serve as a first-stop resource referral guide to help direct current and prospective students toward the full suite of university services and resources, such as admissions, transfer student success, financial aid, and academic advising.
This programming centers around improving access to and demystifying available student support services, and often requires partnership with internal campus partners to provide content area expertise.
The Herriman Campus partnership between the University of Utah and Salt Lake Community College is designed to improve ease of transfer access between the two institutions by allowing students to complete an associate's degree and transfer to the University to complete a bachelor's degree, all in one location. This position will be based at the Juniper Building at the Herriman Campus (14551 South Sentinel Ridge Blvd, Herriman, UT 84096) with remote work as arranged with supervisor, and occasional work at the University of Utah (main campus).
Develop familiarity with available college access and university resources and refer current and prospective students to the correct resource in a timely and effective manner.
• Assist the Engage U program manager in planning, developing, and implementing exploration opportunities, including resource fairs, industry visits, parent sessions, community activities, and opportunities to partner with SLCC when relevant.
• Maintain database of student interactions and provide data and information on students served when requested.
• Work collaboratively with college departments and main campus content and service experts to implement targeted strategies to enhance student success services from students’ start to finish.
• Knowledge of and ability to follow college policies and procedures.
• Knowledge of current technologies and word processing, database, presentation, and spreadsheet software, specifically Microsoft Office applications.
• Knowledge of academic and/or customer service techniques.
• Ability to multi-task and organize, prioritize, and follow multiple projects and tasks through to completion with attention to detail.
• Ability to establish and maintain effective working relationships with supervisors, other department staff, students, and the public.
Office environment.
Often: Written communication, including use of computers
Bachelor’s degree in a related field plus one year directly related experience or equivalency (one year of education can be substituted for two years of related work experience). Demonstrated ability to work independently, analyze and make decisions related to program content. Computer skills including word processing, presentation, creative, and spreadsheet software experience.
Familiarity with the University of Utah’s academic processes preferred.
Full Time or Part Time? Full Time
Some weekends and nights as needed.
Department: 02235 - Undergrad Studies Advocacy Prg
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