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Front Desk Staff Assistant

1 month ago


Portland OR, United States North Pacific Management Full time

Radisson Portland Airport Hotel in Portland, OR is actively seeking a Front Desk Agent to join the team
The ideal candidate for a Front Desk Agent would be a people-oriented professional who is always willing to help guests. A Front Desk Agent will ensure guests are greeted, checked in/out of the hotel in an efficient and friendly manner, and answer any questions the guest might have. We ask our Front Desk Agent to resolve all guest complaints and issues in a professional and timely manner. Obtain guest identification and credit/check approval as directed by hotel policy.
Manage and resolve all guest complaints and problems in a professional, courteous and timely manner.
Answer telephones promptly and courteously. Offer information and answer questions on special events, property facilities, amenities and any special rate packages.
Communicate with the next shift to pass on necessary information.
Adhere to policies regarding handling of employee's cash bank.
Post charges to individual room or master accounts.
Reconcile all charges and cash received during shift and prepare drop. Drive Company vans as needed.
Basic math skills and prior cash handling experience.
We are an equal opportunity employer and all qualified applicants will be considered for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
16-16 Hourly Wage