Manager, Business Operations
Found in: Jooble US O C2 - 2 weeks ago
DETAILS:
Work with business teams, developers, architects, and 3rd party vendors to strategize, maintain and enhance the code, systems and related services for Connectivity Service. Facilitate the Connectivity Service's strategy and planning to support the growth and expansion of the connected car platform in order to meet objectives and goals. Collaborate with affiliates and external business partners, including telecom partners and 3rd party B2B partners, to find creative ways to overcome obstacles and ensure delivery of quality, schedule, and cost goals. Collaborate with executives from partner companies and use competitive intelligence, financial analysis, and research to identify compelling trends and opportunities. Provide innovative solutions in all aspects of the connected car planning process to optimize operational efficiency. Engage in IT service improvement in terms of process, governance, and practice. Facilitate and provide subject matter expertise in discussions and contract negotiations with partners and business units, including but not limited to pricing, SLA on Quality of Service (QoS), new development support, etc. Provide expertise in research and analysis to deliver insights on new connected car and wireless solutions and provide business opportunities and technologies recommendations. Review current pricing structure against the existing and forecasted usage and recommend new pricing plan and negotiation strategy based on SME input. Facilitate significant department transformation initiatives to enhance the service delivery model with global partners. Collaborate with client business units and executives to develop and strengthen relationships, create IT service strategies and roadmaps, identify business objectives and high-level requirements, and analyze and suggest improvements to business processes. Assist the HOD and executives with various strategy and planning responsibilities to meet the department KPIs and organization needs.
Bachelor’s Degree (or foreign equivalent) in Computer Science, Information Systems, Business, or closely related field plus 6 years of experience in the job offered or closely related occupation. SPECIAL SKILLS REQUIREMENTS :
Must possess expertise/ knowledge sufficient to adequately perform the duties of the job being offered. Expertise/knowledge may be gained through employment experience or education. Required expertise/knowledge includes:
- Ability to research, organize and analyze processes to improve operations efficiency.
- Experience leading and advising IT teams and external partners to deliver IT solutions within customer expectations.
- Strong wireless communication/technology to lead both technical & business discussions with Wireless Carries and implementation of new technologies & improvement in the US & Canada.
- Ability to lead and manage operations including business planning, budget, operations and development of billing, reporting, legal compliance, and contracts.
- IT experience or industry work experience in consulting, strategic planning, business process design and IT governance and/or relevant project experience.
OTHER:
Job Site: Fountain Valley, CA;
40 hours/week;
Salary range: $178,630 per year to $223,420 per year;
If offered employment, must have legal right to work in U.S. EOE. CONTACT:
Hyundai AutoEver America, LLC, Attn: Sandhya Sivaraman, 10550 Talbert Ave, Fountain Valley, CA 92708 (Must Reference Job Code: BK0706) #LI-DNI #LI-DNI
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