Fleet Account Specialist

2 weeks ago

Tallahassee FL, United States Hendrick Automotive Group Full time

Sources, develops, and maintains commercial vehicle accounts for assigned market area.
Deliver on activity objectives for Appointments and Blitz Calls for Sales and Service Department
Secure initial meetings primarily through Blitz Calls via phone and canvasing
Penetrate all Commercial & Fleet Business in the market area through targeted questioning
Analyze and interpret complex data from varying sources
Demonstrate a high level of proficiency in account and territory sales forecasting
Build rapport quickly while cultivating essential internal relationships based on trust, responsiveness, support, collaborative selling and “one team” values
Utilize CRM database and identify business opportunities via Polk Data & Dealership to evaluate prospect’s position in the industry; Contribute information to market strategy by monitoring competitive products and reactions from accounts an update data into the CRM
Expand sales in existing accounts by introducing new products and services conquesting business from mixed fleets
Actively participate in industry associations, internal training initiatives and assigned training opportunities (Include dealership personnel as needed) Maintains CSI at or above Company standards
Participates in required training
Complies with Company policies and procedures
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties
Sales (Delivered Units/Orders (W Cash Deposits): Months 1-6 = 8 Per Quarter; Deliver sales/orders objectives as set by Hendrick and BE Fleet Solutions Manager
Update all activities, opportunities and results accurately and timely into the CRM
Participate in training sessions as directed by HAG Management/BE Fleet Solutions Manager
Monday Meetings with HAG Commercial Manager to outline itinerary for the week of CAS/ HAG Salesperson Ride A-longs (BE Fleet Solutions Manager will be copied on plan in writing)
Friday Follow Up Meetings will be conducted with HAG Management/BE Fleet Solutions Manager to review the week’s productivity
Participate in monthly Sales Performance meeting with HAG Management/BE Fleet Solutions Manager as directed
Report monthly National Association activities and sales successes to HAG Management/BE Fleet Solutions Manager as directed
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions
Bachelor Degree (preferred)
Field of Study/Work Experience:
Automotive
Desired Work Experience:
Computer Skills:
Highly proficient in Excel, Word, PowerPoint & CRM
Scheduled shifts may include evening hours, weekends, and holidays.
Duties are performed throughout the premises and off-premises, both indoors and outdoors and on customer test drives. Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments. Frequent travel by driving a vehicle is required.
Verbal and Writing Ability:
Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

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