Current jobs related to Dutch Bilingual Service Success Advocate - Grand Rapids MI - TEKsystems Careers

  • Customer Relationship Advocate, Bilingual

    4 weeks ago

    Cedar Rapids, United States ImOn Communications Full time

    Job Type Full-time Description ImOn Communications has been the LOCAL choice for high-speed Internet, cable TV, and phone in Eastern Iowa since 2007. Since then, we have expanded our network to provide fiber Internet services to more than a dozen communities in Iowa and beyond! As we grow our network, we are looking for a Customer Relationship Advocate,...

  • Customer Relationship Advocate, Bilingual

    3 weeks ago

    Cedar Rapids, United States ImOn Communications Full time

    Job Type Full-time Description ImOn Communications has been the LOCAL choice for high-speed Internet, cable TV, and phone in Eastern Iowa since 2007. Since then, we have expanded our network to provide fiber Internet services to more than a dozen communities in Iowa and beyond! As we grow our network, we are looking for a Customer Relationship Advocate,...

  • Customer Relationship Advocate, Bilingual

    4 weeks ago

    Cedar Rapids, United States ImOn Communications Full time

    ImOn Communications has been the LOCAL choice for high-speed Internet, cable TV, and phone in Eastern Iowa since 2007. Since then, we have expanded our network to provide fiber Internet services to more than a dozen communities in Iowa and beyond! As we grow our network, we are looking for a Customer Relationship Advocate, Bilingual to join our team. At...

  • Customer Relationship Advocate, Bilingual

    2 weeks ago

    Cedar Rapids, Iowa, United States ImOn Communications Full time

    Job Type: Full-timeDescription:ImOn Communications is a leading provider of high-speed Internet, cable TV, and phone services in Eastern Iowa. We are seeking a Customer Relationship Advocate, Bilingual to join our team and provide exceptional customer support to our clients.Key Responsibilities:Assist customers in English and/or Spanish with general service...

  • Student Advocate

    4 weeks ago

    Grand Rapids, United States Choice Schools Full time

    Job Title: Student AdvocateAt Choice Schools, we are committed to providing a supportive and inclusive environment for our students to thrive. As a Student Advocate, you will play a critical role in ensuring the academic and personal success of our students.Job Summary:The Student Advocate will provide guidance and support to students to help them meet their...

  • Student Advocate

    3 weeks ago

    Grand Rapids, United States Choice Schools Full time

    Job SummaryWe are seeking a dedicated and compassionate Student Advocate to join our team at Choice Schools. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with students, families, and school staff.The Student Advocate will provide guidance and support to students, ensuring...

  • Disputes Servicing Bilingual Specialist

    2 weeks ago

    Grand Rapids, United States Fifth Third Full time

    Under general supervision provides outstanding customer service while capturing accurate customer account and transaction information. Agent will also provide accurate expectations and disclosures regarding disputed transactions. Agent will service i Specialist, Bilingual, Dispute, Customer Experience, Customer Service, Banking, Education, Agent

  • Bilingual Customer Service Representative

    4 weeks ago

    Grand Rapids, Michigan, United States Xtend Inc Full time

    Job Title:Bilingual Call Center RepresentativeJob Summary:Xtend Inc is seeking a highly skilled Bilingual Call Center Representative to provide exceptional customer service to credit union members. The ideal candidate will possess excellent communication skills, both written and verbal, and be able to work in a fast-paced environment.Key...

  • Student Advocate

    2 weeks ago

    Grand Rapids, United States Choice Schools Full time

    Job SummaryWe are seeking a dedicated and compassionate Student Advocate to join our team at Choice Schools. As a Student Advocate, you will play a vital role in ensuring the academic and personal success of our students.Key Responsibilities:Provide guidance and support to students to help them meet their academic and behavioral goals.Develop and implement...

  • Customer Success Specialist

    6 days ago

    Grand Rapids, United States Service Express Full time

    At Service Express, we believe that great work starts with great people! Looking for the right people to be on our team is a top priority for us, but we know we can't ask people to join our team without knowing more about us! The main role of the Customer Success Specialist is to partner with the sales team by managing contract renewals, assisting with...

  • Customer Service Representative

    2 weeks ago

    Cedar Rapids, Iowa, United States ImOn Communications Full time

    About the RoleWe are seeking a highly skilled Customer Relationship Advocate, Bilingual to join our team at ImOn Communications. As a key member of our customer care contact center, you will play a vital role in providing exceptional technical support to our customers in English and/or Spanish.Key ResponsibilitiesAssist customers with general service...

  • Youth Advocate

    4 weeks ago

    Grand Rapids, Michigan, United States AYA Youth Collective Full time

    Job Title: Youth AdvocateAt AYA Youth Collective, we are seeking a dedicated and compassionate Youth Advocate to join our team. As a key member of our Drop In program, you will play a vital role in creating a safe and welcoming environment for youth members (ages 14-24) who are experiencing homelessness or unstable housing.Key Responsibilities:Build...

  • Bilingual Retail Customer Service Representative

    4 weeks ago

    Grand Rapids, Michigan, United States Sherwin-Williams Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Bilingual Retail Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering product questions, and recommending solutions to meet customer needs.Key ResponsibilitiesProvide...

  • Domestic Violence Advocate

    3 weeks ago

    Grand Rapids, Michigan, United States Axesspointe Community Health Center Full time

    Job Title: Domestic Violence AdvocateAt Axesspointe Community Health Center, we are seeking a highly skilled and compassionate Domestic Violence Advocate to join our team. As a key member of our Outreach Legal Advocacy program, you will play a vital role in providing support and resources to victims of domestic violence.Key Responsibilities:Collaborate with...

  • Disputes Servicing Bilingual Specialist

    2 months ago

    Grand Rapids, United States Fifth Third Full time

    Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Under general supervision provides outstanding customer service while capturing accurate customer account and transaction information. Agent will also provide accurate...

  • Disputes Servicing Bilingual Specialist

    4 months ago

    Grand Rapids, United States Fifth Third Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Under general supervision provides outstanding customer service while capturing accurate customer account and transaction information. Agent will also provide accurate...

  • Bilingual Contact Center Specialist

    4 weeks ago

    Grand Rapids, United States CU*Answers Full time

    The Lender - VP Conversion Call Center provides phone support to credit union members during their core conversion. As part of the call center, the Contact Center Specialist will receive inbound calls from members to assist with basic needs such as b Specialist, Bilingual, Customer Service, VP, Support, Education

  • Patient Rights Advocate and Administrative Liaison

    2 weeks ago

    Grand Rapids, Michigan, United States Foundations for Living Full time

    Forest View Hospital, a leading psychiatric facility in Michigan, is seeking a skilled Patient Rights Advocate and Administrative Liaison to join its team.This dynamic role combines two essential functions: ensuring patient rights are respected and protected, and providing administrative support to the CEO.The Patient Rights Advocate and Administrative...

  • **Bilingual Recruiter**

    2 weeks ago

    Grand Rapids, Michigan, United States Workbox Staffing Full time

    **Job Description**At Workbox Staffing, we are committed to making a positive impact on our communities through meaningful employment opportunities. As a Bilingual Recruiter, you will play a key role in sourcing and placing candidates in various industries.**Responsibilities:**Identify and engage potential candidates for temporary positions in manufacturing,...

  • Patient Financial Advocate

    2 months ago

    Grand Rapids, United States First Source LLC Full time

    PART Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within! Location: ONSITE at a Medical Facility in Grand Rapids, MI Hours: Sat-Sun 10:00am-6:30pm Due to the nature of this position and healthcare setting, up to date immunizations are required. We are a leading provider of transformational outsourcing...

Dutch Bilingual Service Success Advocate

3 months ago

Grand Rapids MI, United States TEKsystems Careers Full time

  • Dutch Bilingual Service Success Advocate*
  • Start Date: *9/3/2024 or 9/9/2024
  • Pay Range: *$20-23/hr
  • Contract Length: *12 month contract
  • Training Schedule: *10am-5pm EST with an hour lunch between 2pm-3pm EST
  • Work Schedule: *Asking for open availability between Mon-Sun 6am-4pm EST – a set schedule will be provided in this range, 40 hours per week, 5 days per week, 8 hours per day.
  • Worksite Location: *100% Remote - USA
  • Job Description:*
  • Provide support to active and prospective members of an online mental health therapy platform by responding to email inquiries about the platform and services.
  • Assist members with refund, financial aid and subscription based questions as well as password resets and how to setup memberships.
  • Respond to e-mails from therapists to answer questions regarding navigation of the
platform, provide scheduling support, answer account based questions, etc.
  • Conduct proactive outreach and maintain productive communications with members and therapists to get feedback, improve satisfaction, and prevent churn.
  • Collect and funnel users’ feedback, issues and requests to the proper channels.
  • Work with therapist applicants from their initial application, to their video interview, to their final approval & activation on the platform including license verifications, credentialing and sanctions investigations, and profile creation/review.
  • Participate in the ongoing monitoring and evaluation of therapist profiles and reverification of licenses and credentials.
  • Volume of tickets is 200-300 per day.
*Qualifications:*
  • Minimum of 1 year, max of 5 years of Customer Service experience responding to questions/inquiries via email or chat.
  • *Bilingual in English as well as one or more of the following languages: German, French and Dutch*
  • Typing speed of 55+ WPM.
  • Track record of success meeting performance metrics.
  • Excellent written and verbal communication skills.
  • Tech-savvy– able to learn and navigate various systems confidently and effectively
  • Highly empathetic. Passion for helping others.
  • Eager to learn, coachable, and results oriented
  • Adaptable to change
*Hiring Process:*
  1. Typing Speed Test (looking for 55 wpm)
  2. Internet Speed Test (50+mpbs)
  3. Reference Check
  4. Language Proficiency Test
  5. Writing Prompt Assessment
  6. Virtual Interview Prep w/ TEKsystems
  7. Virtual Client Interview with BetterHelp
o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
This position will close to applicants on September 13th 2024 About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.