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Hybrid Medical Scheduler
3 months ago
*Description:*
- Scheduler will be working directly with mobile phlebotomists and patients to schedule at-home appointments of blood draws.
- Take a high volume of inbound and outbound calls.
- Work through orders as sent out by the doctors, viewing relevant information through their internal system.
- Provide exceptional customer support when interacting with patients and contract phlebotomists.
- Data entry of appointments scheduled in their internal system.
- High School diploma
- Undergraduate Degree preferred
- 1-3 years of customer service or data entry experience
- 1+ year of healthcare experience
- Medical, dental & vision
- 401(k)/Roth
- Insurance (Basic/Supplemental Life & AD&D)
- Short and long-term disability
- Health & Dependent Care Spending Accounts (HSA & DCFSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)