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Store manager

2 months ago


Carrollton TX, United States Caliber Auto Care Full time

If you are a motivated and experienced Automotive Shop Manager looking to take the next step in your career, we encourage you to apply for this exciting opportunity at Caliber Auto Care . Join our team and help us provide top-notch automotive services to our valued customers.
The Shop Manager is responsible for the overall store performance both financial and operational of the shop by establishing and maintaining guest services, overseeing and being accountable for the operation of their market by ensuring maximum sales and profitability through expense control, human resource management, and managing operating costs and shrink.
Caliber Auto Care has proudly serve the greater Dallas & Fort Worth areas and provide great service on an array of automotive services, optimizing performance utilizing proven processes inside of a systematic approach to automotive repair.
Closed Sundays
Competitive Bi-Weekly Pay
Tuition Reimbursement
6 Paid Holidays
Medical, Dental and Vision Insurance (Effective 1 st of the Month after Hire)
401(k) Retirement Savings Plan with Company Match
Discounted Services on Personal and Immediate Family Vehicles
Ensures that each customer receives outstanding customer service by ensuring that management team is maintaining store standards, solid product knowledge, conducting call backs, ensures that time commitments are met, and all other components of guest service. Handles escalated customer complaints.

Sets expectations and communicates regularly with employees on job responsibilities, goals, training, development and overall customer service. Holds management team accountable for job responsibilities, training and goals by coaching or counseling employees toward desired behaviors. Ensures compliance with all policies and procedures of the Company by conducting regular meetings with employees, store audits, etc.
Conducts performance evaluations for all employees at regular intervals.
Financials:
develops and implements plans to maximize sales and meet or exceed Sales and Profit targets as provided in the Store Margin Statement.
Answers phone calls
Inventory control
Five or more years of experience of sales in an auto repair shop management position or equivalent business experience in the automotive industry.
Previous experience in managing and coaching team members to success through effective communication; business development and strategy implementation knowledge.
Proven track record of consistently meeting and exceeding sales and profit goals.
Previous experience as an Automotive Technician or similar position preferred, but not required.
Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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