Supervisor - Training & Quality - Telecommute

2 weeks ago

Burbank CA, United States Diversified Full time

Broadcast, Media & Audio-Visual Installation Supervisor
At Diversified, we don't just follow tech trends - we set them   by leveraging the best in technology and ongoing advisory services to transform businesses. Our comprehensive suite of solutions is engineered to help our clients build connections that make a difference – whether by inspiring viewers, engaging associates, motivating audiences, or streamlining and safeguarding operations.
Our dedicated teams craft solutions experienced by millions every day including:
Delivering the fan experience at one of 100+ sports facilities for the NFL, MLB, NBA, NHL, MLS, NCAA
Building the first transportable by air - bringing the 2022 World Cup and Super Bowl into homes across the world
Engineering the first high-density pixel canvas to display HD content at that scale for the LED Display in Times Square, NY
Empowering and monitoring communication and collaboration solutions within multi-national companies around the globe
Founded in 1993, we’re a global organization serving local needs with associates worldwide. The  Installation Supervisor for Broadcast, Media, and AV (audio visual) is responsible for performing a wide variety of installation duties on technology projects for our clients. This position is the key field position for on-site direction of work and the actual work that gets done in our clients’ buildings. The Installation Superintendent needs to coordinate closely with project management, building contractors and others to manage all on-site installation activity. This position is a combination of Senior Install Tech and On-site Project Manager focused on the installation activity on the job site.
 
This position does not directly manage personnel, (direct reports) but does manage the installation projects and ensures the installation occurs on time with no interruptions. This position is key in working with project managers and installation staff to resolve roadblocks for successful completion. This position is also responsible for ensuring the highest quality of installation work. Possesses all skills from Senior Install Tech position to drive successful completion, quality control and achieve goals
Oversee all on-site activity on the active project job site and address any issues necessary to achieve quality and timeline standards
Technologies that need support are Teams Video conferencing systems, recording and or streaming, Control room systems including - Cisco, Ross, Tricaster, QSC, Seervision, LG, Megapixel, Cyviz,, etc. and associated Video Production equipment, and advanced support for digital signage systems.
Experience and competency with manufacturing tools and platforms used for configuration and problem resolution of audio-visual technologies such as Shure, QSC, Ross, etc. 
Leads and delegates tasks to multiple install crews, subcontractors and union trades. Will be required to regularly lead a team on large projects
Oversee all field operations and report progress, status and issues to project manager
Supervises the physical installation of a wide variety of technology into a wide variety of locations
Maintains all quality control on jobsite, checking all work from employees, subcontractors and union trades. Able to read and understand functional design drawings and cable riser diagrams
Provide a consistent level of technical performance as well as flexibility in work schedule. This position requires periodic overtime, weekends and may require overtime for extended periods to meet deadlines
Provides daily feedback to Project Manager
Advanced Fiber optic cable handling, installation termination and testing
Provide training and assistance to on-site install techs
Responsible for tracking and maintaining toolkits, job material boxes, company vehicles and materials inventories. Keep clean, orderly and well documented
Maintain daily record of time worked on specific projects for timesheet entry. This level of technician will be responsible for performing tasks on clients’ jobsites with no supervision. This position is responsible for the coordination with clients, contractors and subcontractors. This position will be the key and only field superintendent in many situations and will be responsible for delegating work, monitoring others work and communicating with key stakeholders on behalf of the PM. Requires maintaining quality control on all field work. In general, the project manager and a site supervisor are available to answer questions, but this position is very independent and will be looked upon to make many onsite decisions on behalf of the PM. The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 40 pounds in construction areas.
The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects. When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc.

Travel:

Frequent travel by car and occasional airplane trips are required. Local travel to job sites (within a 2-hour driving distance each way) will make up 70-90% usually but remote travel can be up to 30% of the job at times. 10% remote travel is required on a regular basis. Occasional travel by airplane for out-of-town projects is required.
4+ years as an installation technician, in a leadership capacity ; Familiarity with a wide range of broadcast installations, audio, video and networking equipment including Cisco, Ross Tricaster, QSC, Seervision, LG, Megapixel, Cyviz, etc. and associated Video Production equipment, and advanced support for digital signage systems
~ Possess advanced  AV installation skills
~ Knowledgeable of low voltage electrical concepts, cable management concepts
~ Diversified is an equal employment opportunity employer and all aspects of employment will be based on job requirements, individual qualifications, merit, performance and business needs. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, veteran status, age, disability or genetic information, or any other applicable characteristic protected under federal, state or local law. We celebrate diversity and encourage people of all backgrounds to apply for available positions. Individuals needing assistance or an accommodation to complete an application due to a disability, may contact Human Resources at  .  
The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.
Pay Type Hourly

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