Senior Product Manager, French CX,
4 weeks ago
This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.
The Amazon Canada Product & Tech organization is looking for a Senior Product Manager to join the French Customer Experience Team (FRCX). The FRCX product team works across the customer journey to improve the CX for Canada's millions of French-language customers, a key component of Amazon Canada's long-term strategy. PM will work on language detection capabilities, user interfaces, packaging innovation with tie-ins to sustainability, and the latest in translation technologies. As a key component of Canada's strategy, this role has high visibility with regular interaction with senior leadership.
They ground their product vision in research, experimentation, and data analysis. They have strong business acumen, analytical skills, and comfort working with large, complex data sets. As Senior Product Manager, you thrive in an entrepreneurial, highly ambiguous, and cross-functional environment. You possess a successful product management and business strategy background. You place the customer at the center of your product strategy, and leverage data-driven analyses and insights to make decisions. Lead the development of a visionary project north star, multi-year strategy, and detailed project roadmap
Manage delivery of current products concurrently with future product planning
Collaborate with business teams, legal, public policy, and public relations teams to assess and advise on high judgment investment decisions
5+ years of product or program management, product marketing, business development or technology experience
~ Bachelor's degree or equivalent
~ Experience in influencing senior leadership through data driven insights
~ Experience working across functional teams and senior stakeholders
Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.
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