Director of Weekend Services

4 weeks ago


Chicago IL, United States Bally's Corporation Full time

Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain
Bally's Chicago is a new exciting venture for the company. It will be a world-class entertainment destination resort, befitting Chicago's status as a world-class city.
Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. The Director - Table Games will be responsible for planning and managing all aspects of administration and daily operations of all Table games operations.
Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations.
* Exercise direct operational control over all table games operations and Poker room operations including establishment and implementation of policies and procedures, in accordance with management's directives, casino policies and Illinois Gaming Board Adopted Rules. Ensure compliance with policies and procedures described in this System of Internal Controls.
* Determine staffing levels for the Table Games Department.
* Review table games statistics and hold percentages.
* Supervises Table Games Personnel in accordance with the Organizational Chart on C-1.When acting in the capacity of a lower level the Director of Table Games cannot verify their own work.
* Training Table Games Personnel (Dealers).
* Authorizing and supervising Table Game Fills and Credits and Caribbean Stud Progressive Payouts.
* Complete and review application of federal cash reporting requirements.
* Assures the technical proficiency of all table games employees through development and effective training, provides direction, guidance and supervision to all employees in the games department creating an atmosphere which is conductive to a quality work life for the employee.
* Responsible for building a rapport and coordinating daily functions with support service departments.
* Must have knowledge of all casino game rules
* Two to three years of casino management required
* Experience with scheduling and budgeting in a casino environment
* Strong organizational, planning, and supervisory skills are required
* Must have open work availability to work nights, weekends, and holidays



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