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Business Analyst- Fulfillment Operations
4 months ago
*ABOUT TRANSCORP SERVICES LLC * The Fulfillment Operations team owns innovation in operations and works cross-functionally to bring new fulfillment solutions to market in partnership with retailers. It is charged with creating step-change improvements in growth, customer experience, operations, and shopper experience as we focus on creating new solutions across our multiple operating models that accelerate the future of grocery. Transcorp Services is working to build a team of motivated and customer-oriented individuals to help it provide unparalleled customer service. This is an opportunity to join a fun and passionate team that is creating new innovative solutions in the retail delivery space. If you are looking for your next opportunity to make a real impact, we look forward to hearing from you *OVERVIEW* Transcorp Services LLC is seeking a Business Analyst for the Fulfillment Operations team.
- About our Fulfillment Operations team: *The Fulfillment Operations team owns innovation in operations and works cross-functionally to bring new fulfillment solutions to market in partnership with retailers. It is charged with creating step-change improvements in growth, customer experience, operations, and shopper experience as we focus on creating new solutions across our multiple operating models that accelerate the future of grocery.
- Highlights: *This role will work with the operations management team and our external partners to support two primary objectives. 1) Design and implement key performance indicators that help the organization see and improve its performance. These include areas such as pick and stow efficiency, inventory accuracy, overtime costs, and setting performance goals. 2) Own the replenishment process which includes reporting inventory levels and working closely with our customer on the replenishment process.
- Work with the Transcorp leadership team to develop KPIs that the operations team will use to manage the site
- Utilize the Warehouse Management System (WMS) and our reporting tool (MODE) to create self service reports that supervisors and managers can use to achieve their objectives
- Monitor and report on inbound and inventory performance including: In-Full, On-Time, Waste, and other Order Management Metrics
- Leverage WMS and replenishment tool to manage item level order settings and monitor the nightly ordering process
- Identify and prevent data integrity challenges related to ordering and receiving
- Support various fulfillment activities as required
- Ability to understand process flows, identify gaps, and implement improved process efficiency standards
- Provide analytical reporting and suggestions to improve supply chain processes
- Executes independently with limited oversight
- Interpersonal communication, organization, planning, and prioritization skills
- Experience performing business processes in a fulfillment environment
- Bachelor's degree or equivalent experience
- 3-5 years experience in an Analytics function. Inventory management, warehouse management, or supply chain focus preferred
- Intermediate SQL and Excel skills. Ability to dissect data and present findings in an easy-to-understand format
- At least 21 years of age
- Eligible to work in the United States
- Experience working in fulfillment or retail environment (preferred)
- Flexible schedule, availability to work holidays, evenings, and/or weekends
- Be able to understand, communicate, and comply with basic safety and job expectations, including performance and quality standards
- Medical, Dental & Vision eligible as of the date of hire
- 401(k) matching
- Competitive Pay
- Holiday Pay
- Paid Time Off
- ***Transcorp Services LLC reserves the right to implement and or enforce a COVID vaccine policy consistent with applicable law.
