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Collections / Payment Processing Representative

1 month ago

Saint Peters MO, United States CarShield Full time
CarShield is a Best Place to Work, as voted by Glassdoor and the St. Louis Business Journal. We are growing fast and looking to add key talent to the team. We offer a competitive base compensation and benefits package, including medical, dental, vision, life, 401k, and discounted tuition at Lindenwood University

We believe in developing our people and getting results. When it comes to leadership roles we believe in promoting from within, so you have the opportunity to get to the next level of personal and professional development. The only constant at CarShield is change and growth

Why Work with CarShield?

Competitive pay, with most positions offering performance bonuses
Excellent medical coverage with employer cost sharing.
401k with employer match.
Fitness facilities and on-staff personal trainer and fitness classes.
Laid-back, but highly driven, work environment with the best team in town.

CarShield is seeking talent to join its growing Payment Processing / Collections team. This role is responsible for handling inbound and outbound calls with existing customers to assist in bringing accounts current. Successful candidates will have excellent communication and customer service skills, strong work ethic, and be motivated by goals and putting their problem-solving skills to use

Reporting to the Payment Processing Manager, this position is responsible for:

Collecting payments from existing customers with past due accounts;
Inbound and outbound calls;
Other tasks as assigned.

Requirements for Collections / Payment Processing Representative:

Ability to work on-site at our headquarters in St. Peters, MO;
Strong attention to detail and the ability to follow directions;
Ability to present oneself well over the phone.;
Excellent customer service skills;
Strong communication skills;
Ability to receive constructive criticism well;
Ability to effectively multi-task;
2+ years' experience in a call center environment, collections experience preferred - training provided;
Basic computer and typing skills;
Must be able to be licensed by the State of Missouri (application process and fee supported by company);

Pay Rate and Benefits for Collections / Payment Processing Representative:

$17/hour, plus performance bonus (Average ~$21-25/hour)
Group Insurance (Medical, Dental, Vision, Life, etc.);
401k with Employer Match;

Paid Time Off at 6 months;

Discounted CarShield policies;
Discounted Tuition at Lindenwood University;
Professional Development Opportunities;
Basketball, table tennis, billiards, and other recreation on-site;
Gym facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters);
And more

If you are looking to join a company that will recognize your efforts, and help you progress in your career, apply today