Head of Services Delivery
3 weeks ago
Who we are For 30 years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of Things (IoT) and user experience (UX), the company has been recognized with several awards in the area of innovation. Today, the company has a broad portfolio of solutions that combine innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services for traditional solutions such as service desk, field service and outsourcing (BPO). You will oversee a number of teams across the globe providing outsourced IT services to one or more key client(s). You will be responsible for driving strategy within your assigned delivery program(s) in partnership with the Business Unit Leader and Client Success Director. You will also enjoy working with an energetic and dynamic team, engaging at many levels with the client to improve the service delivered to their users.
Responsible for day-to-day global delivery of Field Services
Manage to scope of work and change of scopes
Accountable for Service Level Agreements (SLA) and other contractual deliverables
Chair and participate in both internal and client-facing service delivery meetings
Conduct ticket audits, negative survey follow-ups and other quality initiatives
Sponsor and drive improvement activities for the account
Champion innovation and transformation initiatives
Identify opportunities to expand service offerings
Manage financials to budget
Create cohesive team environment through consistent management
Conduct formal one-on-ones and performance reviews
Assist with development and launch of new accounts
Collaborate with colleagues in shaping the future of Field Services
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Print Service Delivery Specialist
7 days ago
Midland, United States Kelly Services, Inc. Full time#x. B 7; Provide print solutions for clients. - Provide Run the Business support for Managed Print Services - Provide approval for new/move printer request via ServiceNow ticketing system. - Manage Print functional mailbox. - Work with other service Delivery Specialist, Service, Delivery, Specialist, Retail, Staffing, Technical
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Global Service Delivery Manager II
19 hours ago
Midland, United States Stefanini Full timeWho we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing,...
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Global Service Delivery Manager II
6 days ago
Midland, United States Stefanini Full timeWho we are For 30 years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing,...
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Behavioral Health Division Head Opportunity
1 month ago
Southeast, MI, United States Trinity Health Full timeTrinity Health IHA Medical Group is seeking an experienced, board-certified Psychiatrist to join our multispecialty group in Southeast Michigan to serve as the Division Head for Behavioral Health . The Division Head (DH) for Behavioral Health (BH) will serve as the operational and service line leader for Trinity Health (TH) IHAs growing Behavioral...
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Global Service Delivery Manager II
1 month ago
Midland, United States Stefanini, Inc Full timeJob DescriptionJob DescriptionReference #56413Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure...
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Global Service Delivery Manager II
7 days ago
Midland, United States Stefanini Group Full timeDetails: Who we are For 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing...
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Internal Medicine
2 weeks ago
Ann Arbor, MI, United States Trinity Health Full timeTrinity Health IHA Medical Group has an exciting opportunity for a Board Certified Internal Medicine physician to join the Medical Specialty Division as the Associate Division Head of Practice Operations located in the Ann Arbor, Michigan area. The Associate Division Head - Practice Operations is principally responsible for overseeing the clinical and...
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Early Head Start Home Visitor
4 days ago
Orleans, MI, United States 8CAP Inc. Full time(Ionia) Position: Early Head Start (EHS) Home Visitor Classification: HS 01-04** ($18.40 - $19.23 - $20.41 - $21.58**) Hours: 40 Work Weeks: 52 Weeks/year . Immediate Supervisor: 0-5 Head Start Education Coordinator Essential Function of the Job:Under the supervision and direction of the 0-5 Head Start Education Coordinator, the EHS Home Visitor is...
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Parts Delivery Driver
4 weeks ago
Midland, United States Premier Truck Group Full time** Parts Delivery Driver** **Job Category****:** Service **Requisition Number****:** PARTS02944 Showing 1 location **Job Details** **Description** **Premier Truck Group** is headquartered in Dallas, Texas, with 26 locations throughout Texas, Oklahoma, Tennessee, Georgia, Utah, Idaho and Canada, making it the largest Freightliner dealer group. It offers a...
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Delivery Driver
1 day ago
Warren, MI, United States Cort Business Services Full timeOverview Looking for a challenging and fast-paced role? Are you the kind of person who prefers to work out in the field rather than inside the same building all day? Do you love helping people? Join the CORT Furniture Rental Delivery team! We are hiring immediately for non-CDL drivers. The Delivery Driver works collaboratively as part of the Operations...
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Midland 01 Service
4 weeks ago
Midland, United States H-E-B Full timeResponsibilities: H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Service Lead, you'll assist in leading a successful operation of the Central...
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Rig Logistics Senior Analyst
2 weeks ago
Midland, United States Tenaris Global Services Full timeAt Tenaris, you will join a global network of professionals working together toward a common goal: shape the future of energy through advanced tubular products and services. If you want to become part of a diverse team that values results, analytical approach to problem solving and teamwork, Tenaris is the place for you. Rig Logistics Senior Analyst -...
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Rig Logistics Senior Analyst
2 weeks ago
Midland, United States Tenaris Global Services Full timeAt Tenaris, you will join a global network of professionals working together toward a common goal: shape the future of energy through advanced tubular products and services. If you want to become part of a diverse team that values results, analytical approach to problem solving and teamwork, Tenaris is the place for you. Rig Logistics Senior...
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Delivery Driver(01238)
4 days ago
Midland, MI, United States Domino's Pizza Full timeCompany Description Job Description Delivery Expert Job Description Are you ready to be part of the action? Immediate Openings At Domino's Pizza, we are searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Be part of a team in a fun and energetic environment! Minimum Age 18 years old We...
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Head of Service Management
1 day ago
Grosse Pointe, MI, United States Optalis Healthcare Full timeThe Director of Food Service manages the Dietary Services Department to provide nourishing, palatable well-balanced diets that meet the daily nutritional and special dietary needs of each resident according to their comprehensive resident assessment and plan of care. Managing employees in the preparation of attractive, nutritionally adequate meals served...
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DELIVERY DRIVER IN TRAINING
2 weeks ago
Warren, MI 48091, USA, United States CORT Business Services Corporation Full timeLooking for a challenging and fast-paced role? Are you the kind of person who prefers to work out in the field rather than inside the same building all day? Do you love helping people? Join the CORT Furniture Rental Delivery team! We are hiring immed Delivery Driver, Training, Driver, Delivery, Customer Experience, Manufacturing
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Referral Coordinator
3 weeks ago
Midland, United States Midland Community Healthcare Services Full timeJob DescriptionJob DescriptionSalary: MIDLAND COMMUNITY HEALTHCARE SERVICES, INC.Midland, TexasJOB DESCRIPTIONJOB TITLE: REFERRAL COORDINATORDEPARTMENT: COLEMAN / WOMEN’S SERVICES / PEDIATRICSREPORTS...
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Referral Coordinator
1 month ago
Midland, United States Midland Community Healthcare Services Full timeJob DescriptionJob DescriptionSalary: MIDLAND COMMUNITY HEALTHCARE SERVICES, INC.Midland, TexasJOB DESCRIPTIONJOB TITLE: REFERRAL COORDINATORDEPARTMENT: COLEMAN / WOMEN’S SERVICES / PEDIATRICSREPORTS...
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Wireline Lead Operator
2 weeks ago
Midland, United States Ranger Energy Services Full timeSUMMARY The Lead Operator will be responsible for safely performing Wireline-related duties at the well site and in the shop, while ensuring compliance with all regulations applicable to Wireline explosives operations. This position is strictly geared to our production line of business "Day Work." The ideal candidate will have a minimum of three years...
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Client Service Representative
2 weeks ago
Midland, United States Bank of America Corporation Full timeJob Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for...