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Quality Control Group Leader
1 month ago
I. General Summary: Under general supervision, oversees the quality control operations during the designated shift which includes measuring products by C M M and maintaining the overall plant quality system plus daily job assignments. Directs Team Leaders and other Team Members in assigned manufacturing area in the execution of the group's responsibilities. Manages group (manufacturing line, cells, or area) as an operational unit and responsible to accomplish company goals and targets in accordance with all company policies, manufacturing standards and methods, and quality standards for safety, product quality, customer satisfaction, accuracy, productivity, cost reduction, housekeeping, efficiency, training, teamwork, and morale. I I. Essential Job Functions: General A. Function as a first-line supervisor over team leaders and team members.
- Plan and coordinate hiring and placement of team members with his/her Assistant Manager. Monitor and track staffing conditions, work hours and overtime, job rotation, and absenteeism.
- Understand, execute, and ensure consistent compliance with all company rules, policies, and practices, and takes appropriate corrective action when warranted, in accordance with the terms of the Team Member Handbook.
- Responsible for managing and appraising team member job performance and recommending corrective action.
- Develop and maintains positive team member relations centered on mutual trust, dignity, respect, fairness, consistency, two-way communication, teamwork, and harmony.
- Provide direction and motivation to team members emphasizing safety, quality, efficiency, productivity, cost reduction, and morale.
- Measure our products by C M M each shift and judge O K / Not O K acc.to standards.
- Utilize Toyota Production System ( T P S) techniques to standardize current/new processes and methods, reduce process variation, identify waste, and methodically eliminate waste.
- Develop standardized work procedures by designing and/or documenting the best work sequence for each process.
- Direct the work of Team Leaders and Team Members by assigning/re-assigning work stationing and analyze production requirements based on current work situation and production schedules.
- Direct floor activities through consistent application of Toyota Boshoku Business Practices ( T B B P) to ensure all aspects of manufacturing are effective and correct sub-standard situations.
- Perform the essential job functions of team leaders or team members as necessary to maintain efficient, stable, and continuous operations.
- Monitor the flow of parts, materials, productivity, and quality including kanbans and inventory levels; take corrective action as needed.
- Ensure quality goals and standards are met and know how to use the quality feedback loops and systems and escalation procedures. Confirm that team members use the quality systems correctly.
- Partner with the Quality department to initiate investigation and containment activities.
- Troubleshoot daily quality, safety, and production issues.
- Identify potential and current change points and make the required adjustments need to ensure quality, safety, operational availability, production efficiency ( P E F F), and cost are maintained.
- Be proactive in predicting abnormalities and finding innovative solutions to correct.
- Evaluate and analyze problems involving machinery and equipment and coordinates repair of tools and machinery. Participate in frequent evaluation of machines, tools, equipment, etc.
- Participate in the setting of Key Performance Indicator ( K P I) targets including safety, quality, operational availability, P E F F, scrap, etc. as a method of continuous improvement.
- Maintain, monitor, and update department and K P I board and graphs, daily, and initiate continuous improvement activities.
- Initiate, coordinate, and participate in safety, quality, productivity, and cost improvement projects.
- Lead the implementation of team members' ideas and suggestions and management directed initiatives.
- Ensure compliance with safety regulations, Personal Protective Equipment ( P P E) requirements, and company safety policies and procedures.
- Lead, perform, and/or participate in ergonomic exercises, 5 S housekeeping, accident investigation, and safety audits and related activities.
- Lead ergonomic assessments of team member work stations and implement countermeasures and job rotation to improve long-term safe working conditions and team member well-being.
- Maintain knowledge of procedures concerning Hazardous Waste, Spill Response, and Plant Security.
- Monitor safety and health of team members to ensure their well-being.
- Orientate and oversee all training of team members and assign experienced and/or certified trainers to perform new team member training and cross training as needed.
- Maintain training matrix for team leaders and/or team members, assuring training is effective and corrects sub-standard performance.
- Maintain, plan, and prepare department instruction manuals.
- Ensure further development of team members through performance evaluation, development of training plans, feedback, coaching, and cascade training.
- Prepare business reports and spread sheets of required data.
- Maintain specified records, files and logs of department/shift activities such as production, production problems, parts shortages, scrap, quality, maintenance, etc. (manual and computer) as required. Perform other various administrative duties.
- Monitor and maintain team member time, attendance, and training records.
- Through daily communication meetings, keep team members informed on issues relevant to them and encourage two-way communication.
- Maintain daily and/or frequent communication with upstream and downstream groups/areas and support departments to ensure efficient and stable operations in a team-based environment.
- Coordinate communications between shifts for assigned area(s).
- High school diploma, G E D, or equivalent required.
- Associate's degree required; or an equivalent combination of education and experience. Bachelor's degree preferred.
- Minimum three years of relevant manufacturing experience required.
- Products measurement experience, especially C M M experience.
- Automotive industry experience preferred with parts production, quality, or production control experience a plus.
- Minimum two years of leadership or supervisory experience required.
- Working knowledge and experience with T P S and Production Efficiency ( P E F F) system preferred.
- Demonstrated knowledge, skills, and abilities to perform the job functions of a leadership role.
- General understanding and practical work experience with automotive quality systems and processes.
- C M M measurement knowledge.
- General understanding and working knowledge of inspection standards and check fixtures.
- Must be able to work a fixed or rotating shift schedule, including daily or weekend overtime.
- Thorough understanding of company product, trade terminology, quality management and control systems and techniques, manufacturing processes including material controls, work flow, scheduling, kanban, machine operation, and company policies as standards.
- Basic math and analytical skills.
- Ability to effectively facilitate problem solving and resolution.
- Ability work with a dynamic team and demanding customer(s).
- Ability to work in a fast-paced, multicultural work environment.
- Ability to work with multiple departments and prioritize activities.
- Ability to read instruction manuals, blue prints, and specifications.
- Ability to plan, supervise, and perform functions of assigned areas.
- Ability to maintain on call flexibility to control abnormal conditions.
- Ability to be flexible in a constantly changing production environment.
- Active listener with effective leadership, communication, and interpersonal skills.
- Must be able to multi-task, handle diversity, and provide leadership through problem resolution.
- Ability to communicate and work well with all levels of the organization in a team environment.
- Ability to adapt available skills and equipment to respond to unforeseen demands and/or problems.
- Ability to implement plans to control and maintain safety, quality, 5 S, cost, and efficiency for assigned areas.
- Strong organization, time management, and planning skills and ability to manage multiple tasks with tight deadlines.
- Ability to teach team leaders and team members in basic fundamental skills and facilitate Job Instruction Training ( J I T).
- Previous experience working with integrated computer programs and/or applications. E R P System experience (e.g., Oracle) preferred.
- Solid working knowledge and demonstrated experience with Microsoft Office and other computer-based applications (e.g., M S Word, M S Excel, M S Power Point, Lotus Notes/ Outlook, Internet, etc.).
- Forklift, tugger, and truck usage, and pass certification.
- Overhead crane operation.
- Cross training for leading other plant support departments.
- R C R A and D O T hazardous waste requirements, and pass certification.
- Computer-based software, applications, and systems (e.g., Oracle, Kronos, Future 3, etc.).
- Standard automotive plant environment with moderate noise level.
- P P E ( Personal Protective Equipment) such as safety glasses, steel toe shoes, Kevlar sleeves, hearing protection, etc. may be required in designated engineering, manufacturing, or industrial areas. Personal attire standards may apply.
- Involves moderate or occasional presence of some slightly disagreeable conditions, i.e., cold, dust, heat, odor, etc.