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Regional Director, BCBA
3 weeks ago
Serves as primary contact for families during the onboarding process
In partnership with the Outreach and Client Intake departments, conducts in-person tours with prospective clients at each clinic location in the assigned region, per company standards and procedures; reviews available programs with prospective clients, assists with intake interviews and gathering prospective client information, as needed
Provides introductions with clinical staff, including but not limited to, the Clinic Director at a respective location
Conducts initial review of diagnostic paperwork upon receipt from clients; coordinates with clinical quality team for final review
In coordination with the Billing Services department, participates in financial responsibility meeting with potential client
Supports pre-authorization process to facilitate efficient client onboarding
Ensures assessments are completed in accordance with stated company timeframes
Coordinates with Clinic Directors and other clinic leads to establish client start dates
Ensure the on-boarding of new clients is a top priority when BCBAs have available capacity
Conducts assessments for prospective clients when needed, including ADOS-2 assessments
Establish and manage exceptional Applied Behavior Analysis (ABA) services to clients and families to improve clients’ cognitive, language, social and self-help skills, and enable clients’ success in the environments in which they live, learn and play
Support the development and implementation of unique treatment plans to achieve clients’ treatment goals
Conducts consistent program reviews to ensure a high degree of clinical excellence for clients, including analysis of progress for skill acquisition and behavior reduction, to ensure appropriate progress is made, maintained and generalized
Ensures completion of all required reports and updates for clients in a timely and effective manner, to ensure consistency in care
Ensures all criteria are met for clients to maintain their insurance carriers’ treatment authorization
Provides consistent formal and informal feedback to all ABA service providers who render direct care to patients on the BCBA’s caseload, ensure the client’s insurance carrier requirements and Behavior Analyst Certification Board (BACB) standards are met or exceeded, and ensure a high degree of treatment integrity, including feedback during overlaps, a minimum of 10% supervision, and written documented feedback regarding performance
Participates in supervision opportunities to review client progress, identify appropriate modifications, and collaborate with other team members to support professional development opportunities across the assigned region
Follows general best practice standards and evidence-based interventions in compliance with the behavior analytic literature and consult with peers and direct supervisor as needed, to ensure high-quality of care across locations
Actively improves clinical skills via professional development opportunities and supports training and skill improvement for Clinic Directors, BCBAs, and behavior technicians
Participates in ongoing opportunities to facilitate effective coordination of care and program improvement (e.g., case studies, approved projects, etc.)
Has clinically appropriate conversations with families to communicate the recommended intensity of service and the relation to potential outcomes
Coordinates with BCBAs and Clinic Directors when caregivers request titration of hours to ensure appropriate program placement for clients
Participates in market outreach activities, including lunch and learns as well as building and maintaining partnerships with local school districts, medical offices, universities, service providers, parent and caregiver organizations, as assigned
Obtains and maintains Safety Care and/or other applicable crisis management training; participates in staff training on crisis management and de-escalation techniques
Consults with Director of Clinic Operations (DCO) to ensure that BCBAs have the required tools and training needed to take on a full caseload and can effectively perform their jobs
Monitors and manages the completion of hours and related performance metrics in relation to what is required, authorized, and/or clinically appropriate for clinics within the region
When inefficiencies or areas for optimization are identified, assists Clinic Directors in connecting with the proper internal teams, such as operations, Clinical Quality and Human Resources
Remains in direct communication with caregivers and/or staff when any escalated issues or concerns may arise
Accepts feedback and is willing and able to implement new or modified policies, procedures, and programs
Maintains confidentiality regarding clients’ and families’ personal health information, avoid disclosing any potentially identifying information about patients to non-essential individuals without written permission from caregivers and approval from the employer
Ensures authorizations are current and accurate for all clients, communicate any potential errors or adjustments
Stays informed of the available billing codes per funding source and what is allowed, to ensure billing is in alignment with services provided
Knows, understands and adheres to the contents of the company policy manual, employee handbook, client and caregiver handbook, and all other company policies and procedures
Assists with performance evaluations and performance management of any direct and/or indirect reports
Adheres to company client offboarding policies and procedures
Manages effectively and efficiently by: (1) being responsive to team members’ needs, (2) being organized and implementing effective time management strategies, (3) actively engaging with other service providers, participating in meetings, and being timely, and (4) providing high quality and consistent feedback and supervision to team members
Facilitates initial and ongoing Clinic Director, BCBA, and behavior technician training, to ensure a high level of care and effectiveness in working with individuals across a variety of needs and abilities
Maintains BCBA certification with the Behavior Analyst Certification Board (BACB) and notify the employer immediately of any changes to your BCBA certification status
Facilitates and supports a culture that: (1) is patient-centered, positive, culturally sensitive, culturally respectful, culturally competent, and fun; (2) values and recognizes strengths of team members; (3) is engaged and communicative; (4) is collaborative and supportive of contributions and ideas; and (5) supports and expects excellence in all areas Additional Duties (as assigned):
Participates in hiring and training of new employees
Supervises candidates earning independent fieldwork hours
Attends required meetings
Uses computers, tablets, telephones, and other office equipment
Attends conferences, as business allows
Completes other projects and duties Organizational Structure: Reports to: Director of Clinic Operations (DCO) or as defined per company organizational chart Key Performance Indicators:
Refer to regional metrics and/or applicable bonus plan requirements
Refer to Regional Director annual performance review Position Qualifications and Credentials:
Must maintain Board Certified Behavior Analyst (BCBA) credential and LBA in good standing
Qualify for Supervisor status under the Behavior Analyst Certification Board (BACB)
Must qualify for approved credentials with designated insurance carriers
Valid, current driver’s license & current car insurance on vehicle
CPR/BLS certification Additional Requirements:
Fluent in spoken and written English
Knowledge of autism and other developmental disorders
Knowledge of Applied Behavior Analysis (ABA)
Excellent written and verbal communication skills
Ability to adapt to a changing environment
Passion for helping children achieve their full potential
Ability to work on a team
Willing to learn and implement new skills
#clinicdirector
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