Client Services • Full-time VP, Client Services

3 weeks ago

Mission KS, United States Mercury Broadband Full time

Mercury Broadband is a leading provider of high-speed Internet and digital phone service. A hybrid approach to serving these "last-mile" customers was developed by extending high capacity fiberoptic networks with the range, reliability, and flexibility of carrier-class wireless technologies. Today Mercury Broadband’s rapidly expanding network is headquartered in Kansas City serving Kansas, Indianan and Missouri with plans to expand across three additional midwestern states.


Position Summary: The Vice President Fiber Construction is responsible for developing and implementing a strategic vision for OSP construction while providing leadership and subject matter expertise to ensure consistent execution of the Company’s vision. The role will oversee OSP construction progress to determine the status of completion through communication and oversight of multiple managers, construction crews, and teams operating across all markets to ensure that fiber optic construction timelines are meet or exceeded. Training OSP construction crews is a large portion of this role. Travel will be required.


Location: Mission, Kansas with travel to various markets
Position Type: Full-Time
Compensation: Competitive Pay, Short Term Incentive, Long Term Incentive
Benefits: Health, Vision, Company-Paid Dental & Life Insurance, STD, LTD, 401k, Paid Time Off,
Lead the cultural expectations of safety, quality, professionalism, collaboration, and honesty as a member of the Senior Leadership Team of the company.
Oversee all aspects of outside construction ensuring efficiency and excellence from internal and contractor sources.
Ensure skill qualifications are met with appropriate hiring and training for drill operators, plow operators, drop plow operators and splicers in multiple markets. Recruits, coaches, and develops a construction leadership pipeline.
Oversee project management, design team, pre-construction, construction, splicing, and delivery phases of projects relating to installation of Fiber Optic Networks and Fiber to the Premise deployments.
Lead teams with multiple projects against timelines that create FTTP and fixed wireless network solutions end to end.
Understanding and experience delivering fiber optic design standards, industry processes, working knowledge of GIS based design support software.
Responsible for the final design content and documentation to support the physical fiber placement infrastructure.
Validate the design for aerial and underground builds, ensure editing of designs as projects progress. Validate duct counts, vaults and splice- can requirements for each project. Find creative solutions to the challenges of route selection, network design, and ROW issues.
Understand and implement designs that meet customer needs, long term fiber goals and conform to all applicable regulatory bodies.
Coordinate with Human Resources to recruit, manage, and develop OSP teams, construction crews, and splicing technicians.
Identify, develop, and manage fiber supplier and vendor relationships and work with Procurement on delivery cycles.
Interface with Fiber Engineering, Network Engineering, Operations and Sales & Marketing teams to ensure project completion on time and within budget.
Develop procedures to inspect and assure construction work quality and crew safety.
Manage OSP team equipment needs and fleet vehicles.
Develop Process and Procedure for Fiber On-Call and all aspects of on-going maintenance, break fix repairs and troubleshooting
Create, refine, and utilize KPIs and metrics to monitor deployment expectations and investment assurance.
Prepare and present detailed reports, analyses, and presentations to the Leadership Team, Board and other stakeholders as needed.
Formulates and controls capital and operating budgets and provides analysis of financial performance and productivity in both areas of the P&L for all construction and fiber projects.
Possess a robust 15+ years of managerial experience in the broadband or fiber construction and maintenance industry.
Extensive experience in overseeing large-scale ground up construction for projects over $100 million.
Advanced budgeting, P/L experience, and finance management skills
Construction Project Management software expertise.
Experience with various telecommunications construction practices and techniques, including material and supply chain management.
Bachelor’s Degree or related experience


Work is performed in an office environment and requires the ability to operate standard office equipment.

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