Senior Systems Engineer

Job Description:

The Team

The Fidelity Global Security and Technology Group is seeking a motivated Senior Systems Engineer who has experience delivering creative solutions to sophisticated issues within a collaborative, fast-paced environment. Our team is passionate about Global Security and Investigation’s Mission - “Protect Fidelity’s assets: our reputation, our people, our clients and our vital business information, processes and facilities.” We offer a flexible work environment with exceptional compensation packages and industry leading benefits.

As a Senior Systems Engineer, you will work as a leading member of the Fidelity Global Security and Technology Team. You will be responsible for the installation, maintenance, and associated service coordination of Fidelity’s physical security systems. These systems include electronic card access, IP Video, intrusion detection, intercoms, electronic locking hardware, network infrastructure and associated software. This outstanding opportunity will be critical for supporting Fidelity Investments’ Security Technology hardware platform.

The Expertise and Skills You Bring

• BS degree in Engineering or equivalent degree or work experience preferred.
• 5+ years of technology experience in the installation, implementation and integration of physical security equipment and software.
• State of Massachusetts Class D Low Voltage license.
• Experience with installation, researching, testing and implementation of sophisticated physical security technologies.
• Manufacturer installation certifications in the top tier network, Access Control and Video Management platforms.
• OSHA 10 Certification or Higher.
• Experience in trouble shooting and diagnosing security system issues.
• Access control system programming and configuration.
• SIP IP intercom installation, maintenance, and support.
• IP video camera installation, configuration, maintenance, and support.
• Intrusion Detection System installation, configuration, and maintenance.
• Experience in Physical Security operational needs and requirements.
• Ability to build and implement technology-based policies and procedures.
• Lead Experience in IT network infrastructure installation, configuration, and management.
• Desire and skills for learning modern technologies.
• Ability to travel to various Fidelity sites.
• Previous experience using business requirements to develop technical designs and define architectural strategies and solutions.
• Ability to lead group discussions and work closely with team members.
• Experience in leading security solution technology installation projects from evaluation to implementation.
• Understanding of cloud-based solutions and cloud architecture.
• Excellent verbal and written communication skills.
• Working across network infrastructure components (server, storage, network, data, and applications).
• Participate and maintain the Technical Security standards globally and ensure seamless internal testing and control to ensure baseline standards are adhered to and maintained.
• Participate in working groups to address Technical Security operations, strategies, risks, and product support as needed.
• Support the implementation of strong governance structures for all Technical Security platforms and operations.

Extensive expertise in the following Technical Security and Security Engineering topics preferred:

Physical Access Control

• Electronic Access Control Systems
• Visitor Management Systems
• Access Control Devices & Equipment
• Electronic locking hardware

Video Surveillance

• Video Management Systems (VMS)
• Internet protocol Video (IPV)
• Video Analytics
• Digital & Analog Platform Topologies
• Video Surveillance Devices & Equipment

Intrusion Detection

• Alarm Monitoring Systems (AMS)
• Physical Intrusion Detection Systems (IDS)
• Intrusion Detection Devices & Equipment

Threat Prevention

• Fingerprint Authentication Systems
• Cryptographic Key Management Systems (CKMS)

Security Operations Center

• Physical Security Information Management (PSIM)
• Central Monitoring Station (CMS)
• Integrated Platform Design & Architecture

The Value you Deliver

• Providing technical leadership and hands on mentorship when implementing new solutions.
• Participate in problem solving, incident resolution, performance tuning, production support, and maintenance of physical security systems.
• Support senior management by identifying risks and ensuring the smooth continuance of business functions and integrations with all Technical Security platforms across the enterprise.
• Provide continual improvement around technical solutions in line with the market, to automate processes and dynamically improve efficiency.
• Function as an inspiring leader to drive problem solving and identify balanced business solutions.
• Support the implementation of strong governance structures for all Technical Security platforms and operations.

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com .

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com .

We welcome those with experience in jobs such as General, General, and General and others in the General to apply.